Which experiences of health care delivery matter to service users and why? : a critical interpretive synthesis and conceptual map
Research output: Contribution to journal › Article
- Vikki Entwistle
- Danielle Firnigl
- Mandy Ryan
- Jillian Francis
- Philip Kinghorn
Patients' experiences are often treated as health care quality indicators. Our aim was to identify the range of experiences of health care delivery that matter to patients and to produce a conceptual map to facilitate consideration of why they matter.