Tom has a clinical and research background in assistive technology (AT), with a principal career focus on augmentative and alternative communication (AAC). Tom is a registered Clinical Scientist and joined the University of Dundee as Lecturer in Assistive Technology in 2023, where he works in the School of Science and Engineering as part of the MSc in Educational Assistive Technology.

Tom has worked for most of his career in the NHS, supporting the selection and provision of AAC and computer access technology for nonspeaking children and adults with a range of disabilities. As a clinician, Tom was actively involved in the development and delivery of specialist AAC services across England, including a co-leadership role for one such service. Tom has worked at Great Ormond Street Hospital, The Institute of Child Health and at Cambridge University Hospitals NHS Trust. Tom’s background also takes in aspects of engineering, systems design, medical device development and regulation, as well as usability and user-centred design. His design and development work has contributed to the development of commercial products, including the PANORAMIC Mio-Mask that supports people with communication difficulties in contexts where surgical masks are mandated. He has also contributed to the development of AT-specific professional competency frameworks and resources that are used nationwide in specialist assessment.

In 2020, Tom completed his PhD at University College London, with a thesis exploring how children with cerebral palsy learn to use eye-gaze control technology. This work sought to empower both users of technology and those who work to support them through addressing the knowledge gap around how the causal relationships needed to understand and use this technology are acquired by new users. Combining his research and clinical work, Tom has explored the contribution of children’s functional vision skills to the outcomes of their eye-gaze use: designing and carrying out experimental work to test this and highlight that it may be a key determiner in likely progress with this complex technology.