A challenge to web accessibility metrics and guidelines: putting people and processes first

Martyn Cooper, David Sloan, Brian Kelly, Sarah Lewthwaite

    Research output: Chapter in Book/Report/Conference proceedingOther chapter contribution

    33 Citations (Scopus)

    Abstract

    This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource
    Original languageEnglish
    Title of host publicationW4A '12
    Subtitle of host publicationProceedings of the International Cross-Disciplinary Conference on Web Accessibility
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    ISBN (Print)978-1-4503-1019-2
    DOIs
    Publication statusPublished - 2012
    Event9th International Cross-Disciplinary Conference on Web Accessibility - Lyon, France
    Duration: 16 Apr 201217 Apr 2012
    http://www.w4a.info/2012/

    Conference

    Conference9th International Cross-Disciplinary Conference on Web Accessibility
    CountryFrance
    CityLyon
    Period16/04/1217/04/12
    Internet address

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    Cite this

    Cooper, M., Sloan, D., Kelly, B., & Lewthwaite, S. (2012). A challenge to web accessibility metrics and guidelines: putting people and processes first. In W4A '12: Proceedings of the International Cross-Disciplinary Conference on Web Accessibility Association for Computing Machinery. https://doi.org/10.1145/2207016.2207028