A challenge to web accessibility metrics and guidelines: putting people and processes first

Martyn Cooper; David Sloan; Brian Kelly; Sarah Lewthwaite

doi:10.1145/2207016.2207028

A challenge to web accessibility metrics and guidelines: putting people and processes first

Martyn Cooper, David Sloan, Brian Kelly, Sarah Lewthwaite

Research output: Chapter in Book/Report/Conference proceeding › Other chapter contribution

39 Citations (Scopus)

Abstract

This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource

Original language	English
Title of host publication	W4A '12
Subtitle of host publication	Proceedings of the International Cross-Disciplinary Conference on Web Accessibility
Place of Publication	New York
Publisher	Association for Computing Machinery
ISBN (Print)	978-1-4503-1019-2
DOIs	https://doi.org/10.1145/2207016.2207028
Publication status	Published - 2012
Event	9th International Cross-Disciplinary Conference on Web Accessibility - Lyon, France Duration: 16 Apr 2012 → 17 Apr 2012 http://www.w4a.info/2012/

Conference

Conference	9th International Cross-Disciplinary Conference on Web Accessibility
Country/Territory	France
City	Lyon
Period	16/04/12 → 17/04/12
Internet address	http://www.w4a.info/2012/

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10.1145/2207016.2207028

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title = "A challenge to web accessibility metrics and guidelines: putting people and processes first",

abstract = "This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource",

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Cooper, M, Sloan, D, Kelly, B & Lewthwaite, S 2012, A challenge to web accessibility metrics and guidelines: putting people and processes first. in W4A '12: Proceedings of the International Cross-Disciplinary Conference on Web Accessibility . Association for Computing Machinery, New York, 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, France, 16/04/12. https://doi.org/10.1145/2207016.2207028

A challenge to web accessibility metrics and guidelines: putting people and processes first. / Cooper, Martyn; Sloan, David; Kelly, Brian et al.
W4A '12: Proceedings of the International Cross-Disciplinary Conference on Web Accessibility . New York: Association for Computing Machinery, 2012.

Research output: Chapter in Book/Report/Conference proceeding › Other chapter contribution

TY - CHAP

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AU - Sloan, David

AU - Kelly, Brian

AU - Lewthwaite, Sarah

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AB - This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource

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DO - 10.1145/2207016.2207028

M3 - Other chapter contribution

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BT - W4A '12

PB - Association for Computing Machinery

CY - New York

Y2 - 16 April 2012 through 17 April 2012

ER -

A challenge to web accessibility metrics and guidelines: putting people and processes first

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