A new tool to support communication between dentist and patients with intellectual and communication disabilities

Daniel Herron; Rachel Menzies; Annalu Waller; Rolf Black; Sandra Quinn; Ruth Freeman; Yuefang Zhou; Gerry M. Humphris; Lesley Scott; Gillian Elliot

A new tool to support communication between dentist and patients with intellectual and communication disabilities

Daniel Herron, Rachel Menzies, Annalu Waller, Rolf Black, Sandra Quinn, Ruth Freeman, Yuefang Zhou, Gerry M. Humphris, Lesley Scott, Gillian Elliot

Research output: Contribution to conference › Poster › peer-review

Abstract

Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.
The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.
The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

Original language	English
Publication status	Published - 22 Jul 2014
Event	16th Biennial Conference of the International Society for Augmentative and Alternative Communication - Lisboa Congress Centre, Lisbon, Portugal, Portugal Duration: 19 Jul 2014 → 24 Jul 2014 https://www.isaac-online.org/english/conference-2014/

Conference

Conference	16th Biennial Conference of the International Society for Augmentative and Alternative Communication
Abbreviated title	ISAAC 2014
Country/Territory	Portugal
City	Lisbon, Portugal
Period	19/07/14 → 24/07/14
Internet address	https://www.isaac-online.org/english/conference-2014/

Keywords

Dentistry
AAC
Augmentative and alternative communication
HCI

Access to Document

https://www.isaac-online.org/english/conference-history/isaac-2014/conference-presentation-materials/

1 Abstract

Applying the VR-CoDES in the dental context involving patients with complex communication needs
Zhou, Y., Black, R., Freeman, R., Herron, D., Humphris, G., Quinn, S., Scott, L. & Waller, A., 29 Sept 2014.
Research output: Contribution to conference › Abstract

5 Participation in conference

16th Biennial Conference of the International Society for Augmentative and Alternative Communication
Elliot, G. (Participant)
22 Jul 2014
Activity: Participating in or organising an event types › Participation in conference
16th Biennial Conference of the International Society for Augmentative and Alternative Communication
Black, R. (Participant)
22 Jul 2014
Activity: Participating in or organising an event types › Participation in conference
16th Biennial Conference of the International Society for Augmentative and Alternative Communication
Freeman, R. (Participant)
22 Jul 2014
Activity: Participating in or organising an event types › Participation in conference

Cite this

Herron, D., Menzies, R., Waller, A., Black, R., Quinn, S., Freeman, R., Zhou, Y., Humphris, G. M., Scott, L., & Elliot, G. (2014). A new tool to support communication between dentist and patients with intellectual and communication disabilities. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal. https://www.isaac-online.org/english/conference-history/isaac-2014/conference-presentation-materials/

@conference{2de54d01ca7a409dbea633bedb20bafa,

title = "A new tool to support communication between dentist and patients with intellectual and communication disabilities",

abstract = "Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.",

keywords = "Dentistry, AAC, Augmentative and alternative communication, HCI",

author = "Daniel Herron and Rachel Menzies and Annalu Waller and Rolf Black and Sandra Quinn and Ruth Freeman and Yuefang Zhou and Humphris, {Gerry M.} and Lesley Scott and Gillian Elliot",

year = "2014",

month = jul,

day = "22",

language = "English",

note = "16th Biennial Conference of the International Society for Augmentative and Alternative Communication , ISAAC 2014 ; Conference date: 19-07-2014 Through 24-07-2014",

url = "https://www.isaac-online.org/english/conference-2014/",

}

Herron, D, Menzies, R , Waller, A, Black, R, Quinn, S, Freeman, R, Zhou, Y, Humphris, GM, Scott, L & Elliot, G 2014, 'A new tool to support communication between dentist and patients with intellectual and communication disabilities', 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal, 19/07/14 - 24/07/14. <https://www.isaac-online.org/english/conference-history/isaac-2014/conference-presentation-materials/>

A new tool to support communication between dentist and patients with intellectual and communication disabilities. / Herron, Daniel; Menzies, Rachel ; Waller, Annalu et al.
2014. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal.

Research output: Contribution to conference › Poster › peer-review

TY - CONF

T1 - A new tool to support communication between dentist and patients with intellectual and communication disabilities

AU - Herron, Daniel

AU - Menzies, Rachel

AU - Waller, Annalu

AU - Black, Rolf

AU - Quinn, Sandra

AU - Freeman, Ruth

AU - Zhou, Yuefang

AU - Humphris, Gerry M.

AU - Scott, Lesley

AU - Elliot, Gillian

PY - 2014/7/22

Y1 - 2014/7/22

N2 - Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

AB - Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

KW - Dentistry

KW - AAC

KW - Augmentative and alternative communication

KW - HCI

M3 - Poster

T2 - 16th Biennial Conference of the International Society for Augmentative and Alternative Communication

Y2 - 19 July 2014 through 24 July 2014

ER -

A new tool to support communication between dentist and patients with intellectual and communication disabilities

Abstract

Conference

Keywords

Access to Document

Fingerprint

Research output

Applying the VR-CoDES in the dental context involving patients with complex communication needs

Activities

16th Biennial Conference of the International Society for Augmentative and Alternative Communication

16th Biennial Conference of the International Society for Augmentative and Alternative Communication

16th Biennial Conference of the International Society for Augmentative and Alternative Communication

Cite this