A new tool to support communication between dentist and patients with intellectual and communication disabilities

Daniel Herron, Rachel Menzies, Annalu Waller, Rolf Black, Sandra Quinn, Ruth Freeman, Yuefang Zhou, Gerry M. Humphris, Lesley Scott, Gillian Elliot

Research output: Contribution to conferencePoster

Abstract

Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.
The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.
The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

Conference

Conference16th Biennial Conference of the International Society for Augmentative and Alternative Communication
Abbreviated titleISAAC 2014
CountryPortugal
CityLisbon, Portugal
Period19/07/1424/07/14
Internet address

Fingerprint

Communication Disorders
Dentists
Intellectual Disability
Communication
Tooth
Anxiety
Dental Care
Disabled Persons
Tablets
Decision Making

Keywords

  • Dentistry
  • AAC
  • Augmentative and alternative communication
  • HCI

Cite this

Herron, D., Menzies, R., Waller, A., Black, R., Quinn, S., Freeman, R., ... Elliot, G. (2014). A new tool to support communication between dentist and patients with intellectual and communication disabilities. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal.
Herron, Daniel ; Menzies, Rachel ; Waller, Annalu ; Black, Rolf ; Quinn, Sandra ; Freeman, Ruth ; Zhou, Yuefang ; Humphris, Gerry M. ; Scott, Lesley ; Elliot, Gillian. / A new tool to support communication between dentist and patients with intellectual and communication disabilities. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal.
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title = "A new tool to support communication between dentist and patients with intellectual and communication disabilities",
abstract = "Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.",
keywords = "Dentistry, AAC, Augmentative and alternative communication, HCI",
author = "Daniel Herron and Rachel Menzies and Annalu Waller and Rolf Black and Sandra Quinn and Ruth Freeman and Yuefang Zhou and Humphris, {Gerry M.} and Lesley Scott and Gillian Elliot",
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note = "16th Biennial Conference of the International Society for Augmentative and Alternative Communication , ISAAC 2014 ; Conference date: 19-07-2014 Through 24-07-2014",
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}

Herron, D, Menzies, R, Waller, A, Black, R, Quinn, S, Freeman, R, Zhou, Y, Humphris, GM, Scott, L & Elliot, G 2014, 'A new tool to support communication between dentist and patients with intellectual and communication disabilities' 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal, 19/07/14 - 24/07/14, .

A new tool to support communication between dentist and patients with intellectual and communication disabilities. / Herron, Daniel; Menzies, Rachel; Waller, Annalu; Black, Rolf; Quinn, Sandra; Freeman, Ruth; Zhou, Yuefang; Humphris, Gerry M.; Scott, Lesley; Elliot, Gillian.

2014. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal.

Research output: Contribution to conferencePoster

TY - CONF

T1 - A new tool to support communication between dentist and patients with intellectual and communication disabilities

AU - Herron, Daniel

AU - Menzies, Rachel

AU - Waller, Annalu

AU - Black, Rolf

AU - Quinn, Sandra

AU - Freeman, Ruth

AU - Zhou, Yuefang

AU - Humphris, Gerry M.

AU - Scott, Lesley

AU - Elliot, Gillian

PY - 2014/7/22

Y1 - 2014/7/22

N2 - Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

AB - Patients with Intellectual and Communication Disabilities (ICD) often have difficulties understanding the process and consequences of dental treatment. This lack of understanding can increase anxiety levels within this patient group, causing them to consider the dental environment as uncomfortable and threatening.The “Stories at the Dentist” project aims to develop a tablet-based support tool to help people with ICD to more fully understand dental procedures, with the aim of improving communication and thus reducing anxiety for both patients and clinicians. Through encouraging dentist-patient communication, the project aims to enable patients to be more involved in the decision making process and to have more control over their own dental care.The focus of this paper is on the User Centered Design (UCD) methodologies used in the discovery phases of this project.

KW - Dentistry

KW - AAC

KW - Augmentative and alternative communication

KW - HCI

M3 - Poster

ER -

Herron D, Menzies R, Waller A, Black R, Quinn S, Freeman R et al. A new tool to support communication between dentist and patients with intellectual and communication disabilities. 2014. Poster session presented at 16th Biennial Conference of the International Society for Augmentative and Alternative Communication , Lisbon, Portugal, Portugal.