Absorptive capacity, relational capital and export performance among SME exporters: the moderating effect of contract

Md Daud Ismail, Syed Zamberi Ahmad, Sanjay Kumar Singh

    Research output: Contribution to journalArticlepeer-review

    2 Citations (Scopus)
    18 Downloads (Pure)

    Abstract

    Purpose: This study aims to investigate the relationship between absorptive capacity, relational capital and interorganizational relationship performance and examine the moderating effect of contractual governance on this relationship.

    Design/methodology/approach: This study used a quantitative design, analyzing data collected through a survey questionnaire. The sampling frame consisted of 111 cross-industry, small and medium-sized manufacturers in Malaysia. The research model was analyzed using structural equation modeling.

    Findings: The results show that interorganizational relationship performance is positively influenced by relational capital and absorptive capacity. While absorptive capacity has a positive effect on relational capital, this study finds empirical evidence that contractual governance weakens the effect of absorptive capacity on relational capital. Furthermore, this study also examines the hitherto under-researched moderating effect of contractual government on absorptive capacity and relational capital and their relationship with interorganizational relationship performance

     Originality/value: This study provides insights into the interorganizational relationship among SMEs and explains the nature of knowledge management in this context. This study shows the potential role of absorptive capacity in building close cross-border interorganizational relationships.

    Original languageEnglish
    Pages (from-to)2120-2139
    Number of pages20
    JournalJournal of Knowledge Management
    Volume28
    Issue number7
    Early online date22 Mar 2024
    DOIs
    Publication statusPublished - 25 Jul 2024

    Keywords

    • Interorganizational relationship
    • Knowledge absorption effectiveness
    • Knowledge transfer
    • Relationship capital
    • Relationship governance
    • Relationship performance
    • SMEs

    ASJC Scopus subject areas

    • Strategy and Management
    • Management of Technology and Innovation

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