Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems

Kevin Grant, Ray Hackney, David Edgar

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

    Abstract

    This paper explores the co-relational process activities of information technology and systems (IT/IS) and business strategy alignment. The notion of "process" as being strategy and strategic alignment has been observed but not examined. Organizations are both complex and adaptive, and these attributes create significant challenges for managers when assessing strategic requirements. A need exists to further understand alignment as a process and embrace this concept when aligning business IT/IS with the strategic goals of the organisation. This highlights an important distinction of "process" that recasts the nature of congruence and reassesses the appropriateness and usefulness of current practice. The authors propose the use of principles underpinning complex adaptive systems as a way to re-orientate IT/IS alignment in a meaningful and more appropriate manner. The context for the study is the UK Health Service, and informed by a case analysis of 26 senior members from a Scottish Health Board.
    Original languageEnglish
    Title of host publicationBusiness Strategy and Applications in Enterprise IT Governance
    EditorsWim Van Grembergen, Steven De Haes
    Place of PublicationHershey, PA
    PublisherIGI Global
    Pages145-164
    Number of pages20
    ISBN (Electronic)9781466617803
    ISBN (Print)9781466617797
    Publication statusPublished - 2012

    Fingerprint

    Business strategy
    Complex adaptive systems
    Information systems
    Alignment
    Managers
    Case analysis
    Strategic alignment
    Congruence
    Health services
    Usefulness
    Health
    Strategic goals
    Business information
    Appropriateness

    Cite this

    Grant, K., Hackney, R., & Edgar, D. (2012). Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems. In W. Van Grembergen, & S. De Haes (Eds.), Business Strategy and Applications in Enterprise IT Governance (pp. 145-164). Hershey, PA: IGI Global.
    Grant, Kevin ; Hackney, Ray ; Edgar, David. / Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems. Business Strategy and Applications in Enterprise IT Governance. editor / Wim Van Grembergen ; Steven De Haes. Hershey, PA : IGI Global, 2012. pp. 145-164
    @inbook{7eb6599a7593477089bea8fdf9422680,
    title = "Aligning IT/IS with Business Strategy Re-Visited:: A View from Complex Adaptive Systems",
    abstract = "This paper explores the co-relational process activities of information technology and systems (IT/IS) and business strategy alignment. The notion of {"}process{"} as being strategy and strategic alignment has been observed but not examined. Organizations are both complex and adaptive, and these attributes create significant challenges for managers when assessing strategic requirements. A need exists to further understand alignment as a process and embrace this concept when aligning business IT/IS with the strategic goals of the organisation. This highlights an important distinction of {"}process{"} that recasts the nature of congruence and reassesses the appropriateness and usefulness of current practice. The authors propose the use of principles underpinning complex adaptive systems as a way to re-orientate IT/IS alignment in a meaningful and more appropriate manner. The context for the study is the UK Health Service, and informed by a case analysis of 26 senior members from a Scottish Health Board.",
    author = "Kevin Grant and Ray Hackney and David Edgar",
    year = "2012",
    language = "English",
    isbn = "9781466617797",
    pages = "145--164",
    editor = "{Van Grembergen}, Wim and {De Haes}, Steven",
    booktitle = "Business Strategy and Applications in Enterprise IT Governance",
    publisher = "IGI Global",

    }

    Grant, K, Hackney, R & Edgar, D 2012, Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems. in W Van Grembergen & S De Haes (eds), Business Strategy and Applications in Enterprise IT Governance. IGI Global, Hershey, PA, pp. 145-164.

    Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems. / Grant, Kevin; Hackney, Ray; Edgar, David.

    Business Strategy and Applications in Enterprise IT Governance. ed. / Wim Van Grembergen; Steven De Haes. Hershey, PA : IGI Global, 2012. p. 145-164.

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

    TY - CHAP

    T1 - Aligning IT/IS with Business Strategy Re-Visited:

    T2 - A View from Complex Adaptive Systems

    AU - Grant, Kevin

    AU - Hackney, Ray

    AU - Edgar, David

    PY - 2012

    Y1 - 2012

    N2 - This paper explores the co-relational process activities of information technology and systems (IT/IS) and business strategy alignment. The notion of "process" as being strategy and strategic alignment has been observed but not examined. Organizations are both complex and adaptive, and these attributes create significant challenges for managers when assessing strategic requirements. A need exists to further understand alignment as a process and embrace this concept when aligning business IT/IS with the strategic goals of the organisation. This highlights an important distinction of "process" that recasts the nature of congruence and reassesses the appropriateness and usefulness of current practice. The authors propose the use of principles underpinning complex adaptive systems as a way to re-orientate IT/IS alignment in a meaningful and more appropriate manner. The context for the study is the UK Health Service, and informed by a case analysis of 26 senior members from a Scottish Health Board.

    AB - This paper explores the co-relational process activities of information technology and systems (IT/IS) and business strategy alignment. The notion of "process" as being strategy and strategic alignment has been observed but not examined. Organizations are both complex and adaptive, and these attributes create significant challenges for managers when assessing strategic requirements. A need exists to further understand alignment as a process and embrace this concept when aligning business IT/IS with the strategic goals of the organisation. This highlights an important distinction of "process" that recasts the nature of congruence and reassesses the appropriateness and usefulness of current practice. The authors propose the use of principles underpinning complex adaptive systems as a way to re-orientate IT/IS alignment in a meaningful and more appropriate manner. The context for the study is the UK Health Service, and informed by a case analysis of 26 senior members from a Scottish Health Board.

    M3 - Chapter (peer-reviewed)

    SN - 9781466617797

    SP - 145

    EP - 164

    BT - Business Strategy and Applications in Enterprise IT Governance

    A2 - Van Grembergen, Wim

    A2 - De Haes, Steven

    PB - IGI Global

    CY - Hershey, PA

    ER -

    Grant K, Hackney R, Edgar D. Aligning IT/IS with Business Strategy Re-Visited: A View from Complex Adaptive Systems. In Van Grembergen W, De Haes S, editors, Business Strategy and Applications in Enterprise IT Governance. Hershey, PA: IGI Global. 2012. p. 145-164