Abstract
This paper presents the results of an evaluation of an automated teller machine (ATM) that provides the facility for depositing bunches of bank notes and cheques without the need to use an envelope. Results are presented and discussed with measures of performance and self-reported ratings being given. Conclusions are drawn as to the usability of the deposit features, along with discussion as to how the height of the interface can best accommodate the widest population of users and the challenges of designing products with a complex feature set for use in a public, walk-up-and-use environment.
Original language | English |
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Title of host publication | Contemporary ergonomics and human factors 2012 |
Editors | Martin Anderson |
Place of Publication | Boca Raton |
Publisher | CRC Press |
Pages | 47-54 |
Number of pages | 8 |
ISBN (Electronic) | 9780203102831 |
ISBN (Print) | 9780415621526 |
Publication status | Published - 2012 |
Event | International conference on Ergonomics & Human Factors 2012 - Blackpool, United Kingdom Duration: 16 Apr 2012 → 19 Apr 2012 http://www.ehf2012.org.uk. |
Conference
Conference | International conference on Ergonomics & Human Factors 2012 |
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Country/Territory | United Kingdom |
City | Blackpool |
Period | 16/04/12 → 19/04/12 |
Internet address |