An evaluation of bulk cheque and cash deposit

P.N. Day, M. Carlisle, I.W. Ricketts, P. Gregor, C. Rohan

    Research output: Chapter in Book/Report/Conference proceedingChapter

    1 Citation (Scopus)

    Abstract

    This paper presents the results of an evaluation of an automated teller machine (ATM) that provides the facility for depositing bunches of bank notes and cheques without the need to use an envelope. Results are presented and discussed with measures of performance and self-reported ratings being given. Conclusions are drawn as to the usability of the deposit features, along with discussion as to how the height of the interface can best accommodate the widest population of users and the challenges of designing products with a complex feature set for use in a public, walk-up-and-use environment.
    Original languageEnglish
    Title of host publicationContemporary ergonomics and human factors 2012
    EditorsMartin Anderson
    Place of PublicationBoca Raton
    PublisherCRC Press
    Pages47-54
    Number of pages8
    ISBN (Electronic)9780203102831
    ISBN (Print)9780415621526
    Publication statusPublished - 2012
    EventInternational conference on Ergonomics & Human Factors 2012 - Blackpool, United Kingdom
    Duration: 16 Apr 201219 Apr 2012
    http://www.ehf2012.org.uk.

    Conference

    ConferenceInternational conference on Ergonomics & Human Factors 2012
    CountryUnited Kingdom
    CityBlackpool
    Period16/04/1219/04/12
    Internet address

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  • Cite this

    Day, P. N., Carlisle, M., Ricketts, I. W., Gregor, P., & Rohan, C. (2012). An evaluation of bulk cheque and cash deposit. In M. Anderson (Ed.), Contemporary ergonomics and human factors 2012 (pp. 47-54). CRC Press. http://www.taylorandfrancis.com/books/details/9780415621526/