Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations

Norman Alm; Arthur Morrison; John L. Arnott

doi:10.1109/ICSMC.1995.538142

Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations

Norman Alm, Arthur Morrison, John L. Arnott

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

17 Citations (Scopus)

Abstract

Current communication systems for severely disabled non-speaking people still fall short of allowing them easily to effect many practical tasks, such as getting something accomplished over the telephone. Given that the accomplishment of many such tasks could be said to be 'script' based, the application of a goals-plans-scripts hierarchy to augmented communication system design might produce advantages. A prototype system tested out this idea with promising results. A further system is under development.

Original language	English
Title of host publication	Proceedings of the IEEE Conference on Systems, Man and Cybernetics
Subtitle of host publication	Intelligent Systems for the 21st Century
Place of Publication	Piscataway, N.J.
Publisher	IEEE
Pages	2408-2412
Number of pages	5
Volume	3
DOIs	https://doi.org/10.1109/ICSMC.1995.538142
Publication status	Published - 1995
Event	IEEE International Conference on Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century. - Vancouver, B.C., Canada Duration: 22 Oct 1995 → 25 Oct 1995 http://dx.doi.org/10.1109/ICSMC.1995.537722

Conference

Conference	IEEE International Conference on Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century.
Country/Territory	Canada
City	Vancouver, B.C.
Period	22/10/95 → 25/10/95
Internet address	http://dx.doi.org/10.1109/ICSMC.1995.537722

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10.1109/ICSMC.1995.538142

http://www.scopus.com/inward/record.url?partnerID=yv4JPVwI&eid=2-s2.0-0029532031&md5=c17ec8b8d49da5e10eeed7cd9b62950d

Cite this

@inproceedings{c37e203d44194302bf2c6e18b1619522,

title = "Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations",

abstract = "Current communication systems for severely disabled non-speaking people still fall short of allowing them easily to effect many practical tasks, such as getting something accomplished over the telephone. Given that the accomplishment of many such tasks could be said to be 'script' based, the application of a goals-plans-scripts hierarchy to augmented communication system design might produce advantages. A prototype system tested out this idea with promising results. A further system is under development.",

author = "Norman Alm and Arthur Morrison and Arnott, {John L.}",

note = "Copyright 2004 Elsevier Science B.V., Amsterdam. All rights reserved.; IEEE International Conference on Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century. ; Conference date: 22-10-1995 Through 25-10-1995",

year = "1995",

doi = "10.1109/ICSMC.1995.538142",

language = "English",

volume = "3",

pages = "2408--2412",

booktitle = "Proceedings of the IEEE Conference on Systems, Man and Cybernetics",

publisher = "IEEE",

url = "http://dx.doi.org/10.1109/ICSMC.1995.537722",

}

Alm, N, Morrison, A & Arnott, JL 1995, Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations. in Proceedings of the IEEE Conference on Systems, Man and Cybernetics: Intelligent Systems for the 21st Century. vol. 3, IEEE, Piscataway, N.J., pp. 2408-2412, IEEE International Conference on Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century., Vancouver, B.C., Canada, 22/10/95. https://doi.org/10.1109/ICSMC.1995.538142

Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations. / Alm, Norman; Morrison, Arthur; Arnott, John L.
Proceedings of the IEEE Conference on Systems, Man and Cybernetics: Intelligent Systems for the 21st Century. Vol. 3 Piscataway, N.J.: IEEE, 1995. p. 2408-2412.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations

AU - Alm, Norman

AU - Morrison, Arthur

AU - Arnott, John L.

PY - 1995

Y1 - 1995

N2 - Current communication systems for severely disabled non-speaking people still fall short of allowing them easily to effect many practical tasks, such as getting something accomplished over the telephone. Given that the accomplishment of many such tasks could be said to be 'script' based, the application of a goals-plans-scripts hierarchy to augmented communication system design might produce advantages. A prototype system tested out this idea with promising results. A further system is under development.

AB - Current communication systems for severely disabled non-speaking people still fall short of allowing them easily to effect many practical tasks, such as getting something accomplished over the telephone. Given that the accomplishment of many such tasks could be said to be 'script' based, the application of a goals-plans-scripts hierarchy to augmented communication system design might produce advantages. A prototype system tested out this idea with promising results. A further system is under development.

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EP - 2412

BT - Proceedings of the IEEE Conference on Systems, Man and Cybernetics

PB - IEEE

CY - Piscataway, N.J.

T2 - IEEE International Conference on Systems, Man and Cybernetics, 1995. Intelligent Systems for the 21st Century.

Y2 - 22 October 1995 through 25 October 1995

ER -

Communication system based on scripts, plans, and goals for enabling non-speaking people to conduct telephone conversations

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