Designing for the other 'hereafter': When older adults remember about forgetting

Laura Ramos; Elise van den Hoven; Laurie Miller

doi:10.1145/2858036.2858162

Designing for the other 'hereafter': When older adults remember about forgetting

Laura Ramos, Elise van den Hoven, Laurie Miller

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

15 Citations (Scopus)

Abstract

Designing to support memory for older individuals is a complex challenge in human-computer interaction (HCI) research. Past literature on human memory has mapped processes for recalling past experiences, learning new things, remembering to carry out future intentions and the importance of attention. However, the understanding of how older adults perceive forgetting in daily life remains limited. This paper narrows this gap through a study with older persons (n=18) living independently using self-reporting and semi-structured focus groups to explore what they forget, how they react, and what mechanisms they put in place to recover from and avoid forgetting. Findings include occurrences of prospective and retrospective memory lapses, conflicting negative and neutral perceptions, and techniques to manage forgetting. Participant responses indicate that an awareness of forgetting fosters internal tensions among older adults, thereby creating opportunities for further design research, e.g., to defuse and normalise these reactions.

Original language	English
Title of host publication	CHI '16
Subtitle of host publication	Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
Pages	721-732
Number of pages	12
ISBN (Electronic)	9781450333627
DOIs	https://doi.org/10.1145/2858036.2858162
Publication status	Published - 2016
Event	ACM CHI 2016: #chi4good - San Jose Convention Center, San Jose, United States Duration: 7 May 2016 → 12 May 2016 https://chi2016.acm.org/wp/

Conference

Conference	ACM CHI 2016
Country/Territory	United States
City	San Jose
Period	7/05/16 → 12/05/16
Internet address	https://chi2016.acm.org/wp/

Keywords

Diary study
Everyday remembering
Human memory
Human-computer interaction
Interaction design
Older persons
Perceptions about forgetting

ASJC Scopus subject areas

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

Access to Document

10.1145/2858036.2858162

Cite this

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title = "Designing for the other 'hereafter': When older adults remember about forgetting",

abstract = "Designing to support memory for older individuals is a complex challenge in human-computer interaction (HCI) research. Past literature on human memory has mapped processes for recalling past experiences, learning new things, remembering to carry out future intentions and the importance of attention. However, the understanding of how older adults perceive forgetting in daily life remains limited. This paper narrows this gap through a study with older persons (n=18) living independently using self-reporting and semi-structured focus groups to explore what they forget, how they react, and what mechanisms they put in place to recover from and avoid forgetting. Findings include occurrences of prospective and retrospective memory lapses, conflicting negative and neutral perceptions, and techniques to manage forgetting. Participant responses indicate that an awareness of forgetting fosters internal tensions among older adults, thereby creating opportunities for further design research, e.g., to defuse and normalise these reactions.",

keywords = "Diary study, Everyday remembering, Human memory, Human-computer interaction, Interaction design, Older persons, Perceptions about forgetting",

author = "Laura Ramos and {van den Hoven}, Elise and Laurie Miller",

note = "This study was approved by the UTS Ethics Committee (#2012000570), and supported by STW VIDI grant number 016.128.303 of The Netherlands Organisation for Scientific Research (NWO) awarded to Elise van den Hoven and by grant number CE110001021 from the ARC Centre of Excellence awarded to Laurie Miller and colleagues from the ARC Centre of Excellence in Cognition and its Disorders. ; ACM CHI 2016 : #chi4good ; Conference date: 07-05-2016 Through 12-05-2016",

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doi = "10.1145/2858036.2858162",

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AU - van den Hoven, Elise

AU - Miller, Laurie

N1 - This study was approved by the UTS Ethics Committee (#2012000570), and supported by STW VIDI grant number 016.128.303 of The Netherlands Organisation for Scientific Research (NWO) awarded to Elise van den Hoven and by grant number CE110001021 from the ARC Centre of Excellence awarded to Laurie Miller and colleagues from the ARC Centre of Excellence in Cognition and its Disorders.

PY - 2016

Y1 - 2016

N2 - Designing to support memory for older individuals is a complex challenge in human-computer interaction (HCI) research. Past literature on human memory has mapped processes for recalling past experiences, learning new things, remembering to carry out future intentions and the importance of attention. However, the understanding of how older adults perceive forgetting in daily life remains limited. This paper narrows this gap through a study with older persons (n=18) living independently using self-reporting and semi-structured focus groups to explore what they forget, how they react, and what mechanisms they put in place to recover from and avoid forgetting. Findings include occurrences of prospective and retrospective memory lapses, conflicting negative and neutral perceptions, and techniques to manage forgetting. Participant responses indicate that an awareness of forgetting fosters internal tensions among older adults, thereby creating opportunities for further design research, e.g., to defuse and normalise these reactions.

AB - Designing to support memory for older individuals is a complex challenge in human-computer interaction (HCI) research. Past literature on human memory has mapped processes for recalling past experiences, learning new things, remembering to carry out future intentions and the importance of attention. However, the understanding of how older adults perceive forgetting in daily life remains limited. This paper narrows this gap through a study with older persons (n=18) living independently using self-reporting and semi-structured focus groups to explore what they forget, how they react, and what mechanisms they put in place to recover from and avoid forgetting. Findings include occurrences of prospective and retrospective memory lapses, conflicting negative and neutral perceptions, and techniques to manage forgetting. Participant responses indicate that an awareness of forgetting fosters internal tensions among older adults, thereby creating opportunities for further design research, e.g., to defuse and normalise these reactions.

KW - Diary study

KW - Everyday remembering

KW - Human memory

KW - Human-computer interaction

KW - Interaction design

KW - Older persons

KW - Perceptions about forgetting

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PB - Association for Computing Machinery

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ER -

Designing for the other 'hereafter': When older adults remember about forgetting

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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