Developing hospice care over a distance in highland Scotland: a knowledge exchange process

Andrea Taylor; Jeni Lennox; Alasdair Mort; David Heaney; Sarah Anne Muñoz; Margaret Currie; Gill Hubbard; Kenny Steele; Jeremy Keen

doi:10.1145/2468356.2468427

Developing hospice care over a distance in highland Scotland: a knowledge exchange process

Andrea Taylor
, Jeni Lennox
, Alasdair Mort
, David Heaney
, Sarah Anne Muñoz
, Margaret Currie
, Gill Hubbard
, Kenny Steele
, Jeremy Keen

Health Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Citations (Scopus)

Abstract

This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice’s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.

Original language	English
Title of host publication	CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems
Subtitle of host publication	Changing Perspectives
Editors	Michel Beaudouin-Lafon, Patrick Baudisch, Wendy E. Mackay
Place of Publication	New York
Publisher	Association for Computing Machinery (ACM)
Pages	397-402
Number of pages	6
ISBN (Electronic)	9781450318990
DOIs	https://doi.org/10.1145/2468356.2468427
Publication status	Published - 27 Apr 2013
Event	31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013: Changing Perspectives - Paris, France Duration: 27 Apr 2013 → 2 May 2013 https://dl.acm.org/doi/proceedings/10.1145/2468356

Conference

Conference	31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013
Country/Territory	France
City	Paris
Period	27/04/13 → 2/05/13
Internet address	https://dl.acm.org/doi/proceedings/10.1145/2468356

Keywords

End-of-life care
Health
Hospice
Palliative care
Technology
Telehealth
Virtual hospice

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/2468356.2468427

Cite this

Taylor, A., Lennox, J., Mort, A., Heaney, D., Muñoz, S. A., Currie, M., Hubbard, G., Steele, K., & Keen, J. (2013). Developing hospice care over a distance in highland Scotland: a knowledge exchange process. In M. Beaudouin-Lafon, P. Baudisch, & W. E. Mackay (Eds.), CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives (pp. 397-402). Association for Computing Machinery (ACM). https://doi.org/10.1145/2468356.2468427

Taylor, Andrea ; Lennox, Jeni ; Mort, Alasdair et al. / Developing hospice care over a distance in highland Scotland : a knowledge exchange process. CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives. editor / Michel Beaudouin-Lafon ; Patrick Baudisch ; Wendy E. Mackay. New York : Association for Computing Machinery (ACM), 2013. pp. 397-402

@inproceedings{c712a681ed6b4d1eb1bbde8ef4bc9f80,

title = "Developing hospice care over a distance in highland Scotland: a knowledge exchange process",

abstract = "This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice{\textquoteright}s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.",

keywords = "End-of-life care, Health, Hospice, Palliative care, Technology, Telehealth, Virtual hospice",

author = "Andrea Taylor and Jeni Lennox and Alasdair Mort and David Heaney and Mu{\~n}oz, \{Sarah Anne\} and Margaret Currie and Gill Hubbard and Kenny Steele and Jeremy Keen",

note = "Copyright is held by the author/owner(s).; 31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013 : Changing Perspectives ; Conference date: 27-04-2013 Through 02-05-2013",

year = "2013",

month = apr,

day = "27",

doi = "10.1145/2468356.2468427",

language = "English",

pages = "397--402",

editor = "Michel Beaudouin-Lafon and Patrick Baudisch and Mackay, \{Wendy E.\}",

booktitle = "CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems",

publisher = "Association for Computing Machinery (ACM)",

address = "United States",

url = "https://dl.acm.org/doi/proceedings/10.1145/2468356",

}

Taylor, A, Lennox, J, Mort, A, Heaney, D, Muñoz, SA, Currie, M, Hubbard, G, Steele, K & Keen, J 2013, Developing hospice care over a distance in highland Scotland: a knowledge exchange process. in M Beaudouin-Lafon, P Baudisch & WE Mackay (eds), CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives. Association for Computing Machinery (ACM), New York, pp. 397-402, 31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013, Paris, France, 27/04/13. https://doi.org/10.1145/2468356.2468427

Developing hospice care over a distance in highland Scotland: a knowledge exchange process. / Taylor, Andrea; Lennox, Jeni; Mort, Alasdair et al.
CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives. ed. / Michel Beaudouin-Lafon; Patrick Baudisch; Wendy E. Mackay. New York: Association for Computing Machinery (ACM), 2013. p. 397-402.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Developing hospice care over a distance in highland Scotland

T2 - 31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013

AU - Taylor, Andrea

AU - Lennox, Jeni

AU - Mort, Alasdair

AU - Heaney, David

AU - Muñoz, Sarah Anne

AU - Currie, Margaret

AU - Hubbard, Gill

AU - Steele, Kenny

AU - Keen, Jeremy

N1 - Copyright is held by the author/owner(s).

PY - 2013/4/27

Y1 - 2013/4/27

N2 - This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice’s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.

AB - This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice’s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.

KW - End-of-life care

KW - Health

KW - Hospice

KW - Palliative care

KW - Technology

KW - Telehealth

KW - Virtual hospice

UR - https://www.scopus.com/pages/publications/85040732955

UR - https://dl.acm.org/doi/proceedings/10.1145/2468356

U2 - 10.1145/2468356.2468427

DO - 10.1145/2468356.2468427

M3 - Conference contribution

AN - SCOPUS:85040732955

SP - 397

EP - 402

BT - CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems

A2 - Beaudouin-Lafon, Michel

A2 - Baudisch, Patrick

A2 - Mackay, Wendy E.

PB - Association for Computing Machinery (ACM)

CY - New York

Y2 - 27 April 2013 through 2 May 2013

ER -

Taylor A, Lennox J, Mort A, Heaney D, Muñoz SA, Currie M et al. Developing hospice care over a distance in highland Scotland: a knowledge exchange process. In Beaudouin-Lafon M, Baudisch P, Mackay WE, editors, CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives. New York: Association for Computing Machinery (ACM). 2013. p. 397-402 doi: 10.1145/2468356.2468427

Developing hospice care over a distance in highland Scotland: a knowledge exchange process

Abstract

Conference

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

Other files and links

Fingerprint

Cite this