Dialogues and dialectics: limits to clinician-manager interaction in healthcare organizations

R. MacIntosh, N. Beech, G. Martin

    Research output: Contribution to journalArticle

    18 Citations (Scopus)

    Abstract

    This paper examines clinicianemanager interactions within healthcare organizations in the UK and contrasts the notions of dialetics and dialogues within such interactions. We draw particularly on Bakhtin’s work on dialogue to frame our focal research question, which considers the extent to which clinicianemanager interactions are dialogic. Using data drawn from a thirty-two month study of five UK healthcare organizations we suggest that clinician-manager interactions are more dialectic than dialogic in their orientation. Further, we suggest that, despite the appearance of dialogical possibility between clinicians and non-clinicians, the tendency to dialectic positioning reinforces opposition between these groups and we conclude that local, rather than system-wide interventions, offer the best means of disrupting these dialectics and fostering productive dialogue
    Original languageEnglish
    Pages (from-to)332-339
    Number of pages8
    JournalSocial Science and Medicine
    Volume74
    DOIs
    Publication statusPublished - 2012

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    dialectics
    dialogue
    Organizations
    manager
    Delivery of Health Care
    Foster Home Care
    interaction
    Research
    opposition
    Dialectics
    Clinicians
    Managers
    Interaction
    Healthcare
    Group

    Cite this

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    abstract = "This paper examines clinicianemanager interactions within healthcare organizations in the UK and contrasts the notions of dialetics and dialogues within such interactions. We draw particularly on Bakhtin’s work on dialogue to frame our focal research question, which considers the extent to which clinicianemanager interactions are dialogic. Using data drawn from a thirty-two month study of five UK healthcare organizations we suggest that clinician-manager interactions are more dialectic than dialogic in their orientation. Further, we suggest that, despite the appearance of dialogical possibility between clinicians and non-clinicians, the tendency to dialectic positioning reinforces opposition between these groups and we conclude that local, rather than system-wide interventions, offer the best means of disrupting these dialectics and fostering productive dialogue",
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    Dialogues and dialectics: limits to clinician-manager interaction in healthcare organizations. / MacIntosh, R.; Beech, N.; Martin, G.

    In: Social Science and Medicine, Vol. 74, 2012, p. 332-339.

    Research output: Contribution to journalArticle

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