Abstract
Many of the goods that at first glance appear attractive to sell to consumers online may present e-tailers with a range of problems. In some cases, like food, these problems relate to issues of delivery of goods. In other cases, like white goods, it may not be possible for e-tailers to substitute `online' the tacit practices that surround the process of consumption. Furthermore, the jury is still out on whether e-shopping can live up to its promise of greater access, convenience and lower prices.
Original language | English |
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Pages (from-to) | 139-144 |
Number of pages | 6 |
Journal | Consumer Policy Review |
Volume | 10 |
Issue number | 3 |
Publication status | Published - 1 Jul 2000 |