E-commerce: delivering the goods?

Jason Rutter; Dale Southerton

E-commerce: delivering the goods?

Jason Rutter
, Dale Southerton

Dentistry

Research output: Contribution to journal › Article

Abstract

Many of the goods that at first glance appear attractive to sell to consumers online may present e-tailers with a range of problems. In some cases, like food, these problems relate to issues of delivery of goods. In other cases, like white goods, it may not be possible for e-tailers to substitute `online' the tacit practices that surround the process of consumption. Furthermore, the jury is still out on whether e-shopping can live up to its promise of greater access, convenience and lower prices.

Original language	English
Pages (from-to)	139-144
Number of pages	6
Journal	Consumer Policy Review
Volume	10
Issue number	3
Publication status	Published - 1 Jul 2000

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title = "E-commerce: delivering the goods?",

abstract = "Many of the goods that at first glance appear attractive to sell to consumers online may present e-tailers with a range of problems. In some cases, like food, these problems relate to issues of delivery of goods. In other cases, like white goods, it may not be possible for e-tailers to substitute `online' the tacit practices that surround the process of consumption. Furthermore, the jury is still out on whether e-shopping can live up to its promise of greater access, convenience and lower prices.",

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AB - Many of the goods that at first glance appear attractive to sell to consumers online may present e-tailers with a range of problems. In some cases, like food, these problems relate to issues of delivery of goods. In other cases, like white goods, it may not be possible for e-tailers to substitute `online' the tacit practices that surround the process of consumption. Furthermore, the jury is still out on whether e-shopping can live up to its promise of greater access, convenience and lower prices.

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JO - Consumer Policy Review

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E-commerce: delivering the goods?

Abstract

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