Employees’ proactiveness on enterprise social media and social consequences: An integrated perspective of social network and social exchange theories

Adeel Luqman, Qingyu Zhang (Lead / Corresponding author), Maryam Hina

Research output: Contribution to journalArticlepeer-review

20 Citations (Scopus)

Abstract

This study delves into how employee proactiveness on enterprise social media can influence social outcomes at work, both positively and negatively. Drawing on social network and social exchange theories, we develop a model to understand how virtual proactiveness is perceived by leaders and coworkers. Using a round-robin design, we collected data from 281 respondents in 56 teams across three waves. The results show that affiliative and challenging proactiveness positively relate to leader-member and team-member exchanges. However, challenging proactiveness negatively affects team-member exchange, potentially leading to coworker envy. These findings shed light on the intricate social dynamics in remote working environments.

Original languageEnglish
Article number103843
Number of pages13
JournalInformation and Management
Volume60
Issue number6
Early online date4 Aug 2023
DOIs
Publication statusPublished - Sept 2023

Keywords

  • Coworker envy
  • Enterprise social media
  • Leader-member exchange (LMX)
  • Leadership emergence
  • Proactiveness
  • Team-member exchange (TMX)

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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