Enabling empathy in health and care: design methods and challenges

Anja Thieme, John Vines, Jane Wallace, Rachel Clarke, Petr Slovak, John McCarthy, Michael Massimi, Andrea Grimes Parker

    Research output: Chapter in Book/Report/Conference proceedingChapter

    26 Citations (Scopus)


    The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts. In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations. This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.
    Original languageEnglish
    Title of host publicationCHI EA '14 CHI '14 Extended Abstracts on Human Factors in Computing Systems
    PublisherAssociation for Computing Machinery
    Number of pages4
    ISBN (Print)9781450324748
    Publication statusPublished - 2014
    Event32nd Annual ACM CHI Conference on Human Factors in Computing Systems - Metro Toronto Convention Centre, Toronto, Canada
    Duration: 26 Apr 20141 May 2014


    Conference32nd Annual ACM CHI Conference on Human Factors in Computing Systems
    Abbreviated titleCHI 2014
    Internet address


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