Engaging patients in health care: an empirical study of the role of engagement on attitudes and action

Liz Forbat, Sandi Cayless, Kate Knighting, Jocelyn Cornwell, Nora Kearney

    Research output: Contribution to journalArticlepeer-review

    66 Citations (Scopus)

    Abstract

    Objective: Identify the role of engaging people affected by cancer in service development in influencing healthcare professionals and service-users’ attitudes toward, and enactment of, engagement. Methods: Focus group discussions with healthcare professionals and people affected by lung cancer, prior to and following an intervention where lung cancer teams were supported to engage with patients and family members. Results: Staff and people affected by cancer who participated displayed more positive attitudes toward involvement than those who did not participate. Conclusion: Progressing the involvement agenda requires the use of supported, small scale, projects where staff and patients/family members can develop their skills and knowledge of involvement. Practice implications: Doing patient engagement work is a vital step toward changing attitudes and actions toward the involvement agenda.
    Original languageEnglish
    Pages (from-to)84-90
    Number of pages7
    JournalPatient Education and Counseling
    Volume74
    Issue number1
    DOIs
    Publication statusPublished - 2009

    Keywords

    • Cancer
    • Experiential learning
    • Service learning
    • Clinical learning
    • Patient centered
    • Qualitative research

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