Engaging the disengaged: how do we design technology for digitally excluded older adults?

Graeme W. Coleman, Lorna Gibson, Vicki L. Hanson, Ania Bobrowicz, Alison McKay

    Research output: Chapter in Book/Report/Conference proceedingOther chapter contribution

    48 Citations (Scopus)

    Abstract

    Amongst older adults, recent evidence suggests the most commonly stated reason for non-adoption of digital technologies is a lack of interest, rather than affordability or difficulty. This directly impacts upon the design community, both in terms of technologies we design for such groups to adopt, and the design methods we use for exploiting the untapped creativity and innovation amongst people who are not particularly interested in the outcome. This paper explores issues of technology non-acceptance amongst older adults, and reports on work designed to incorporate the values of older adults within the design process. We present the results of a series of interviews conducted with disengaged older adults, presenting the key themes found within a subset with these interviews.
    Original languageEnglish
    Title of host publicationDIS 2010
    Subtitle of host publicationProceedings of the 8th ACM Conference on Designing Interactive Systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Pages175-178
    Number of pages4
    ISBN (Print)9781450301039
    DOIs
    Publication statusPublished - 2010
    Event8th ACM Conference on Designing Interactive Systems - Aarhus, Denmark
    Duration: 16 Aug 201020 Aug 2010

    Conference

    Conference8th ACM Conference on Designing Interactive Systems
    Abbreviated titleDIS 2010
    CountryDenmark
    CityAarhus
    Period16/08/1020/08/10

    Keywords

    • Older adults
    • Design
    • Inclusion
    • Technology acceptance
    • Digital economy

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