Engaging the disengaged: how do we design technology for digitally excluded older adults?

Graeme W. Coleman; Lorna Gibson; Vicki L. Hanson; Ania Bobrowicz; Alison McKay

doi:10.1145/1858171.1858202

Engaging the disengaged: how do we design technology for digitally excluded older adults?

Graeme W. Coleman, Lorna Gibson, Vicki L. Hanson, Ania Bobrowicz, Alison McKay

Research output: Chapter in Book/Report/Conference proceeding › Other chapter contribution

77 Citations (Scopus)

Abstract

Amongst older adults, recent evidence suggests the most commonly stated reason for non-adoption of digital technologies is a lack of interest, rather than affordability or difficulty. This directly impacts upon the design community, both in terms of technologies we design for such groups to adopt, and the design methods we use for exploiting the untapped creativity and innovation amongst people who are not particularly interested in the outcome. This paper explores issues of technology non-acceptance amongst older adults, and reports on work designed to incorporate the values of older adults within the design process. We present the results of a series of interviews conducted with disengaged older adults, presenting the key themes found within a subset with these interviews.

Original language	English
Title of host publication	DIS 2010
Subtitle of host publication	Proceedings of the 8th ACM Conference on Designing Interactive Systems
Place of Publication	New York
Publisher	Association for Computing Machinery
Pages	175-178
Number of pages	4
ISBN (Print)	9781450301039
DOIs	https://doi.org/10.1145/1858171.1858202
Publication status	Published - 2010
Event	8th ACM Conference on Designing Interactive Systems - Aarhus, Denmark Duration: 16 Aug 2010 → 20 Aug 2010

Conference

Conference	8th ACM Conference on Designing Interactive Systems
Abbreviated title	DIS 2010
Country/Territory	Denmark
City	Aarhus
Period	16/08/10 → 20/08/10

Keywords

Older adults
Design
Inclusion
Technology acceptance
Digital economy

Access to Document

10.1145/1858171.1858202

Cite this

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title = "Engaging the disengaged: how do we design technology for digitally excluded older adults?",

abstract = "Amongst older adults, recent evidence suggests the most commonly stated reason for non-adoption of digital technologies is a lack of interest, rather than affordability or difficulty. This directly impacts upon the design community, both in terms of technologies we design for such groups to adopt, and the design methods we use for exploiting the untapped creativity and innovation amongst people who are not particularly interested in the outcome. This paper explores issues of technology non-acceptance amongst older adults, and reports on work designed to incorporate the values of older adults within the design process. We present the results of a series of interviews conducted with disengaged older adults, presenting the key themes found within a subset with these interviews.",

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doi = "10.1145/1858171.1858202",

language = "English",

isbn = "9781450301039",

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Coleman, GW, Gibson, L, Hanson, VL, Bobrowicz, A & McKay, A 2010, Engaging the disengaged: how do we design technology for digitally excluded older adults? in DIS 2010: Proceedings of the 8th ACM Conference on Designing Interactive Systems. Association for Computing Machinery, New York, pp. 175-178, 8th ACM Conference on Designing Interactive Systems , Aarhus, Denmark, 16/08/10. https://doi.org/10.1145/1858171.1858202

Engaging the disengaged: how do we design technology for digitally excluded older adults? / Coleman, Graeme W.; Gibson, Lorna; Hanson, Vicki L. et al.
DIS 2010: Proceedings of the 8th ACM Conference on Designing Interactive Systems. New York: Association for Computing Machinery, 2010. p. 175-178.

Research output: Chapter in Book/Report/Conference proceeding › Other chapter contribution

TY - CHAP

T1 - Engaging the disengaged

T2 - 8th ACM Conference on Designing Interactive Systems

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AU - Hanson, Vicki L.

AU - Bobrowicz, Ania

AU - McKay, Alison

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AB - Amongst older adults, recent evidence suggests the most commonly stated reason for non-adoption of digital technologies is a lack of interest, rather than affordability or difficulty. This directly impacts upon the design community, both in terms of technologies we design for such groups to adopt, and the design methods we use for exploiting the untapped creativity and innovation amongst people who are not particularly interested in the outcome. This paper explores issues of technology non-acceptance amongst older adults, and reports on work designed to incorporate the values of older adults within the design process. We present the results of a series of interviews conducted with disengaged older adults, presenting the key themes found within a subset with these interviews.

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KW - Design

KW - Inclusion

KW - Technology acceptance

KW - Digital economy

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DO - 10.1145/1858171.1858202

M3 - Other chapter contribution

AN - SCOPUS:78149292888

SN - 9781450301039

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EP - 178

BT - DIS 2010

PB - Association for Computing Machinery

CY - New York

Y2 - 16 August 2010 through 20 August 2010

ER -

Engaging the disengaged: how do we design technology for digitally excluded older adults?

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Keywords

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