Enhancing communication between foundation doctors and radiologists: a quality improvement project

Yu-Hsiang Chuang (Lead / Corresponding author), Victor Jones, Matthew Trail, Magdalena Szewczyk-Bieda, Ghulam Mustafa Nandwani

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Facilitating radiological imaging for patients is an essential task for foundation year (FY) doctors. Achieving competence in this task can significantly enhance patient management. We evaluated the confidence and skills of FY doctors in facilitating radiological imaging before and after introduction of formal training. Twenty surgical FYs working at a large teaching hospital were surveyed to evaluate their baseline level of competence in booking and discussing imaging with radiology colleagues. Parameters were measured on a Likert scale, including confidence in discussing requests and satisfaction of their own performance following discussions with radiologists. Eight radiology consultants were surveyed to evaluate their opinions on FYs' communication and established areas for improvement. A teaching session was then delivered to improve communication skills. Furthermore, Previous investigation results, Answer you need from the scan, Clinical status and story, Crucial: how urgent is the scan, Safety (PACCSS) poster was introduced to remind the FYs of the salient information required when discussing imaging. One month after the intervention, the initial participants were resurveyed. Based on a 10-point Likert scale, the FYs demonstrated a mean improvement in self-reported confidence (2.1±1.1, p<0.01), and in satisfaction of own performance after a discussion (1.7±1.1, p<0.01). We identified deficiencies in surgical FY doctors' confidence and skills in facilitating radiological imaging. There was a demonstrable benefit with focused training in improving these skills. This could potentially provide significant benefits in patient care and management. Interspecialty communication should be introduced into undergraduate and postgraduate educational curriculum.

    Original languageEnglish
    Pages (from-to)321-324
    Number of pages4
    JournalPostgraduate Medical Journal
    Volume97
    Issue number1147
    Early online date15 Jan 2021
    DOIs
    Publication statusPublished - 5 May 2021

    Keywords

    • medical education & training
    • quality in health care
    • radiology & imaging
    • surgery

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