Exploring crisis management and business continuity among Nigerian small and medium scale enterprises

TY - GEN

T1 - Exploring crisis management and business continuity among Nigerian small and medium scale enterprises

AU - Obembe, Demola

AU - Oziri, Victoria

AU - Nnabuife, Nnemma

PY - 2015/9/8

Y1 - 2015/9/8

N2 - Crisis management is widely researched but not among SMEs and not particularly in emerging economies. Using a combination of interview and survey techniques, we explore how Nigerian SMEs perceive and deal with crisis, and motivations as well as practices adopted for engaging in crisis planning. Specifically, we consider the impacts of actual experience, crisis awareness and top management attitude on crisis management planning. An interpretive approach was adopted for the analysis as was use of quantitative statistical package. Our results indicate that the level of awareness generates a higher degree of concern for crisis management planning than both top management attitudes and actual crisis experience, and a lack of awareness significantly limits firms’ preparedness for crisis management and business continuity.

AB - Crisis management is widely researched but not among SMEs and not particularly in emerging economies. Using a combination of interview and survey techniques, we explore how Nigerian SMEs perceive and deal with crisis, and motivations as well as practices adopted for engaging in crisis planning. Specifically, we consider the impacts of actual experience, crisis awareness and top management attitude on crisis management planning. An interpretive approach was adopted for the analysis as was use of quantitative statistical package. Our results indicate that the level of awareness generates a higher degree of concern for crisis management planning than both top management attitudes and actual crisis experience, and a lack of awareness significantly limits firms’ preparedness for crisis management and business continuity.

KW - crisis management planning

KW - business continuity

KW - SME

UR - https://irep.ntu.ac.uk/id/eprint/49742

M3 - Conference contribution

SN - 9780954960889

BT - Proceedings of the British Academy of Management (BAM2015) conference

T2 - BAM 2015: The Value of Pluralism in Advancing Management Research, Education and Practice

Y2 - 8 September 2015 through 10 September 2015

ER -