Exploring data-in-use: the value of data for Local Government

TY - JOUR

T1 - Exploring data-in-use

T2 - the value of data for Local Government

AU - Tetley-Brown, Lucille

AU - Klein, Ewan

PY - 2021/6

Y1 - 2021/6

N2 - The power of data to support digital transformation within the context of e-Government is frequently underestimated. In this exploratory research, we develop a conceptual framework where the value of data stems from how it is used. We claim that the impact of digital transformation in the public sector presupposes an organizational culture that recognizes and values ​​data-in-use , by which is meant the practical application of data for a specific purpose, particularly by staff who deliver services. Through the lens of two 'worldviews' of data sharing, we present case studies of data use in two local authorities in Scotland. We claim that developing a culture where data is leveraged to derive insights for organizational activity requires combining working practices and technical infrastructure that center on co-creating value with data. The presence of data intermediaries can support effective data-in-use to establish a healthy internal data ecosystem. Our research illustrates that local authorities within Scotland are still at an early stage of developing this culture.

AB - The power of data to support digital transformation within the context of e-Government is frequently underestimated. In this exploratory research, we develop a conceptual framework where the value of data stems from how it is used. We claim that the impact of digital transformation in the public sector presupposes an organizational culture that recognizes and values ​​data-in-use , by which is meant the practical application of data for a specific purpose, particularly by staff who deliver services. Through the lens of two 'worldviews' of data sharing, we present case studies of data use in two local authorities in Scotland. We claim that developing a culture where data is leveraged to derive insights for organizational activity requires combining working practices and technical infrastructure that center on co-creating value with data. The presence of data intermediaries can support effective data-in-use to establish a healthy internal data ecosystem. Our research illustrates that local authorities within Scotland are still at an early stage of developing this culture.

U2 - 10.3224/dms.v14i1.07

DO - 10.3224/dms.v14i1.07

M3 - Article

SN - 1865-7192

VL - 14

SP - 81

EP - 100

JO - der moderne staat – Zeitschrift für Public Policy, Recht und Management

JF - der moderne staat – Zeitschrift für Public Policy, Recht und Management

IS - 1-2021

ER -