Abstract
Our paper explains how organizations can build and sustain internal member identification during rapidly scaling transitions. Using a longitudinal case study of a UK scaling firm, we show how organizational members follow a recursive process of retaining and forgoing the past and foreseeing the future to create a transitional organizational identity through transitionary identity work. Key to such identity work is identification-based trust, which embraces being valued, having confidence in colleagues and being aligned with company values. Such identification-based trust generates positive emotions and holds a scaling firm together while it changes. Our study contributes to the literature on identity transition, showing how integration can be achieved in underexplored settings of chaotic and unstable change.
| Original language | English |
|---|---|
| Article number | e70031 |
| Number of pages | 21 |
| Journal | British Journal of Management |
| Early online date | 26 Dec 2025 |
| DOIs | |
| Publication status | E-pub ahead of print - 26 Dec 2025 |
Keywords
- venture scale-up
- organisational identity
- identity work
- identification-based trust
ASJC Scopus subject areas
- General Business,Management and Accounting
- Strategy and Management
- Management of Technology and Innovation