TY - JOUR
T1 - Future of Digital Health and Community Care
T2 - Exploring Intended Positive Impacts and Unintended Negative Consequences of COVID-19
AU - Fang, Mei Lan
AU - Walker, Morven
AU - Wong, Karen Lok Yi
AU - Sixsmith, Judith
AU - Remund, Leslie
AU - Sixsmith, Andrew
PY - 2022/9
Y1 - 2022/9
N2 - Response to COVID-19 has both intentionally and unintentionally progressed the digitization of health and community care, which can be viewed as a human rights issue considering that access to health and community care is a human right. In this article, we reviewed two cases of digitization of health and community care during the pandemic; one in Scotland, United Kingdom and another in British Columbia, Canada. An integrated analysis revealed that digitization of health and community care has intended positive and unintended negative consequences. Based on the analysis, we suggest five areas of improvement for equity in care: building on the momentum of technology advantages; education and digital literacy; information management and security; development of policy and regulatory frameworks; and the future of digital health and community care. This article sheds light on how health practitioners and leaders can work to enhance equity in care experiences amid the changing digital landscape.
AB - Response to COVID-19 has both intentionally and unintentionally progressed the digitization of health and community care, which can be viewed as a human rights issue considering that access to health and community care is a human right. In this article, we reviewed two cases of digitization of health and community care during the pandemic; one in Scotland, United Kingdom and another in British Columbia, Canada. An integrated analysis revealed that digitization of health and community care has intended positive and unintended negative consequences. Based on the analysis, we suggest five areas of improvement for equity in care: building on the momentum of technology advantages; education and digital literacy; information management and security; development of policy and regulatory frameworks; and the future of digital health and community care. This article sheds light on how health practitioners and leaders can work to enhance equity in care experiences amid the changing digital landscape.
UR - http://www.scopus.com/inward/record.url?scp=85133308509&partnerID=8YFLogxK
U2 - 10.1177/08404704221107362
DO - 10.1177/08404704221107362
M3 - Article
C2 - 35775162
SN - 0840-4704
VL - 35
SP - 279
EP - 285
JO - Healthcare Management Forum
JF - Healthcare Management Forum
IS - 5
ER -