Future of Digital Health and Community Care: Exploring Intended Positive Impacts and Unintended Negative Consequences of COVID-19

Mei Lan Fang (Lead / Corresponding author), Morven Walker, Karen Lok Yi Wong, Judith Sixsmith, Leslie Remund, Andrew Sixsmith

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)
151 Downloads (Pure)

Abstract

Response to COVID-19 has both intentionally and unintentionally progressed the digitization of health and community care, which can be viewed as a human rights issue considering that access to health and community care is a human right. In this article, we reviewed two cases of digitization of health and community care during the pandemic; one in Scotland, United Kingdom and another in British Columbia, Canada. An integrated analysis revealed that digitization of health and community care has intended positive and unintended negative consequences. Based on the analysis, we suggest five areas of improvement for equity in care: building on the momentum of technology advantages; education and digital literacy; information management and security; development of policy and regulatory frameworks; and the future of digital health and community care. This article sheds light on how health practitioners and leaders can work to enhance equity in care experiences amid the changing digital landscape.
Original languageEnglish
Pages (from-to)279-285
Number of pages7
JournalHealthcare Management Forum
Volume35
Issue number5
Early online date1 Jul 2022
DOIs
Publication statusPublished - Sept 2022

ASJC Scopus subject areas

  • Health Policy

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