The aim of this study was to gain service user and social care staff perspectives on the barriers facing people with intellectual disabilities when accessing primary healthcare. A qualitative mixed methods semi-structured approach involved the use of focus groups and individual interviews within the service users' homes. A purposive sampling strategy identified people using primary healthcare in the last 6 months (N = 6) with support from social care staff (N = 19). Three emergent themes were common to service users and carer staff: `accessing the surgery', `communication issues' and `waiting around'. Other themes were unique to each group. Social care staff identified the `attitudes and behaviour of primary healthcare staff' as sometimes problematic, and the importance of `knowing the service user'. Service users identified `feelings about going to the doctor', `health education' and `making changes'. Gaining these views is an important first step in improving access to primary healthcare.
- Intellectual disabilities
- Primary care
- Social care staff
Jones, M. C., McLafferty, E., Walley, R., Toland, J., & Melson, N. (2008). Inclusion in primary care for people with intellectual disabilities: gaining the perspective of service user and supporting social care staff. Journal of Intellectual Disabilities, 12(2), 93-109. https://doi.org/10.1177/1744629508090982