Interface metaphor design and instant messaging for older adults

Suzanne Prior, John Arnott, Anna Dickinson

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    17 Citations (Scopus)


    Instant Messaging is currently not widely adopted among older computer users. An investigation has therefore been conducted into the use of Instant Messaging by older computer novices, with particular emphasis on the use of an alternative metaphor in the user interface to try to produce a more usable and acceptable solution for older adults. Two messenger interfaces (a traditional one and an experimental alternative) were designed for the study and compared in use by older computer novices, through measurement and participant interview. Results showed that the alternative metaphor interface performed better overall and that the majority of the participants preferred it for future use.
    Original languageEnglish
    Title of host publicationCHI EA '08
    Subtitle of host publicationCHI '08 extended abstracts on human factors in computing systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Number of pages6
    ISBN (Print)978-1-60558-012-8
    Publication statusPublished - 2008


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