It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction

Garreth Tigwell; David Flatla; Rachel Menzies

doi:10.1145/3240167.3240207

It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction

Garreth Tigwell, David Flatla, Rachel Menzies

Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

21 Citations (Scopus)

250 Downloads (Pure)

Abstract

Mobile technologies are used in increasingly diverse and challenging environments. With the predominantly visual nature of mobile devices, Situational Visual Impairments (SVIs) are a growing concern. However, fundamental knowledge is lacking about the causes of SVIs, how people deal with SVIs, and whether their solutions are effective. To address this, we first conducted a convenience-sampled online questionnaire with 174 participants, and identified many causes and (ineffective) solutions. To firmly ground our initial results, we then conducted a two-week ecological momentary assessment with 24 participants, balanced by age and gender across Australia and Scotland. We confirmed that SVIs are experienced often and during typical mobile tasks, and can be very frustrating. We identify a range of factors causing SVIs, discuss mobile design implications, and introduce an SVI Context Model rooted in empirical evidence. The contributions in this paper will support the development of new effective SVI solutions.

Original language	English
Title of host publication	NordiCHI 2018
Subtitle of host publication	Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction
Place of Publication	United States
Publisher	Association for Computing Machinery
Pages	338-351
Number of pages	14
ISBN (Electronic)	9781450364379
DOIs	https://doi.org/10.1145/3240167.3240207
Publication status	Published - 29 Sept 2018
Event	NordiCHI 2018 - Oslo, Norway Duration: 1 Oct 2018 → 3 Oct 2018 http://www.nordichi2018.org/

Conference

Conference	NordiCHI 2018
Country/Territory	Norway
City	Oslo
Period	1/10/18 → 3/10/18
Internet address	http://www.nordichi2018.org/

Keywords

Accessibility
Mobile devices
Situational impairment

ASJC Scopus subject areas

Human-Computer Interaction
Computer Networks and Communications
Computer Vision and Pattern Recognition
Software

Access to Document

10.1145/3240167.3240207Licence: No Licence / Unknown

Final Published VersionFinal published version, 246 KBLicence: CC BY

Cite this

Tigwell, G., Flatla, D., & Menzies, R. (2018). It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. In NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction (pp. 338-351). Association for Computing Machinery. https://doi.org/10.1145/3240167.3240207

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title = "It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction",

abstract = "Mobile technologies are used in increasingly diverse and challenging environments. With the predominantly visual nature of mobile devices, Situational Visual Impairments (SVIs) are a growing concern. However, fundamental knowledge is lacking about the causes of SVIs, how people deal with SVIs, and whether their solutions are effective. To address this, we first conducted a convenience-sampled online questionnaire with 174 participants, and identified many causes and (ineffective) solutions. To firmly ground our initial results, we then conducted a two-week ecological momentary assessment with 24 participants, balanced by age and gender across Australia and Scotland. We confirmed that SVIs are experienced often and during typical mobile tasks, and can be very frustrating. We identify a range of factors causing SVIs, discuss mobile design implications, and introduce an SVI Context Model rooted in empirical evidence. The contributions in this paper will support the development of new effective SVI solutions.",

keywords = "Accessibility, Mobile devices, Situational impairment",

author = "Garreth Tigwell and David Flatla and Rachel Menzies",

note = "We thank our study participants. This work is part of Tigwell{\textquoteright}s PhD funded by an EPSRC DTP grant (EP/M506497/1).; NordiCHI 2018 ; Conference date: 01-10-2018 Through 03-10-2018",

year = "2018",

month = sep,

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doi = "10.1145/3240167.3240207",

language = "English",

pages = "338--351",

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Tigwell, G, Flatla, D & Menzies, R 2018, It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. in NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. Association for Computing Machinery, United States, pp. 338-351, NordiCHI 2018, Oslo, Norway, 1/10/18. https://doi.org/10.1145/3240167.3240207

It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. / Tigwell, Garreth; Flatla, David; Menzies, Rachel.
NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. United States: Association for Computing Machinery, 2018. p. 338-351.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - It's Not Just the Light

T2 - NordiCHI 2018

AU - Tigwell, Garreth

AU - Flatla, David

AU - Menzies, Rachel

N1 - We thank our study participants. This work is part of Tigwell’s PhD funded by an EPSRC DTP grant (EP/M506497/1).

PY - 2018/9/29

Y1 - 2018/9/29

N2 - Mobile technologies are used in increasingly diverse and challenging environments. With the predominantly visual nature of mobile devices, Situational Visual Impairments (SVIs) are a growing concern. However, fundamental knowledge is lacking about the causes of SVIs, how people deal with SVIs, and whether their solutions are effective. To address this, we first conducted a convenience-sampled online questionnaire with 174 participants, and identified many causes and (ineffective) solutions. To firmly ground our initial results, we then conducted a two-week ecological momentary assessment with 24 participants, balanced by age and gender across Australia and Scotland. We confirmed that SVIs are experienced often and during typical mobile tasks, and can be very frustrating. We identify a range of factors causing SVIs, discuss mobile design implications, and introduce an SVI Context Model rooted in empirical evidence. The contributions in this paper will support the development of new effective SVI solutions.

AB - Mobile technologies are used in increasingly diverse and challenging environments. With the predominantly visual nature of mobile devices, Situational Visual Impairments (SVIs) are a growing concern. However, fundamental knowledge is lacking about the causes of SVIs, how people deal with SVIs, and whether their solutions are effective. To address this, we first conducted a convenience-sampled online questionnaire with 174 participants, and identified many causes and (ineffective) solutions. To firmly ground our initial results, we then conducted a two-week ecological momentary assessment with 24 participants, balanced by age and gender across Australia and Scotland. We confirmed that SVIs are experienced often and during typical mobile tasks, and can be very frustrating. We identify a range of factors causing SVIs, discuss mobile design implications, and introduce an SVI Context Model rooted in empirical evidence. The contributions in this paper will support the development of new effective SVI solutions.

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KW - Mobile devices

KW - Situational impairment

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BT - NordiCHI 2018

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Y2 - 1 October 2018 through 3 October 2018

ER -

It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Improving Content Design on Mobile Devices to Reduce Situational Visual Impairments

Cite this

It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Student theses

Improving Content Design on Mobile Devices to Reduce Situational Visual Impairments

Cite this