It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction

Garreth Tigwell, David Flatla, Rachel Menzies

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)
54 Downloads (Pure)

Abstract

Mobile technologies are used in increasingly diverse and challenging environments. With the predominantly visual nature of mobile devices, Situational Visual Impairments (SVIs) are a growing concern. However, fundamental knowledge is lacking about the causes of SVIs, how people deal with SVIs, and whether their solutions are effective. To address this, we first conducted a convenience-sampled online questionnaire with 174 participants, and identified many causes and (ineffective) solutions. To firmly ground our initial results, we then conducted a two-week ecological momentary assessment with 24 participants, balanced by age and gender across Australia and Scotland. We confirmed that SVIs are experienced often and during typical mobile tasks, and can be very frustrating. We identify a range of factors causing SVIs, discuss mobile design implications, and introduce an SVI Context Model rooted in empirical evidence. The contributions in this paper will support the development of new effective SVI solutions.

Original languageEnglish
Title of host publicationNordiCHI 2018
Subtitle of host publicationRevisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction
Place of PublicationUnited States
PublisherAssociation for Computing Machinery
Pages338-351
Number of pages14
ISBN (Electronic)9781450364379
DOIs
Publication statusPublished - 29 Sep 2018
EventNordiCHI 2018 - Oslo, Norway
Duration: 1 Oct 20183 Oct 2018
http://www.nordichi2018.org/

Conference

ConferenceNordiCHI 2018
CountryNorway
CityOslo
Period1/10/183/10/18
Internet address

Fingerprint

Mobile devices

Keywords

  • Accessibility
  • Mobile devices
  • Situational impairment

Cite this

Tigwell, G., Flatla, D., & Menzies, R. (2018). It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. In NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction (pp. 338-351). United States: Association for Computing Machinery. https://doi.org/10.1145/3240167.3240207
Tigwell, Garreth ; Flatla, David ; Menzies, Rachel. / It's Not Just the Light : Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. United States : Association for Computing Machinery, 2018. pp. 338-351
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Tigwell, G, Flatla, D & Menzies, R 2018, It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. in NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. Association for Computing Machinery, United States, pp. 338-351, NordiCHI 2018, Oslo, Norway, 1/10/18. https://doi.org/10.1145/3240167.3240207

It's Not Just the Light : Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. / Tigwell, Garreth; Flatla, David; Menzies, Rachel.

NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. United States : Association for Computing Machinery, 2018. p. 338-351.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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N1 - We thank our study participants. This work is part of Tigwell’s PhD funded by an EPSRC DTP grant (EP/M506497/1).

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Tigwell G, Flatla D, Menzies R. It's Not Just the Light: Understanding the Factors Causing Situational Visual Impairments During Mobile Interaction. In NordiCHI 2018: Revisiting the Life Cycle - Proceedings of the 10th Nordic Conference on Human-Computer Interaction. United States: Association for Computing Machinery. 2018. p. 338-351 https://doi.org/10.1145/3240167.3240207