Leading in Crisis: Exploring Leadership Behavior & Leadership Style

Evangelia Fragouli (Lead / Corresponding author)

Research output: Contribution to journalArticlepeer-review


The purpose of this study is to identify how leaders behave and adapt their leadership style in crisis. Crisis situations carry a high risk for organisations, and there are multiple factors that affect individual leadership styles. Crisis can present itself in a number of different ways, including technological crisis, confrontational crisis, natural disaster and public relations, and a leader must be able to distinguish between these and adapt their style and behaviours accordingly. This paper comprises of a critical literature review and addresses the adaptation of leadership styles in three stages of crisis –pre crisis, crisis and post crisis, and identifies crisis leadership as the ability of the leader to analyse the situation, formulate a proper strategy, determine different possible solutions and execute the most suitable and viable plan, relevant to the crisis situation. The study findings suggest that practitioners must comprehend different dimensions of crisis that affect leadership style, allowing for effective management of the situation and different preparations, precautions and adaptations must be considered before choosing a leadership style to effectively navigate the organisation through crisis. This paper also gives some real-life examples of leading in crisis to support the literature before a conclusion summarises the main points raised and provides further evidence and recommendations.
Original languageEnglish
Pages (from-to)17-32
Number of pages16
JournalHellenic Open Business Administration Journal
Issue number1
Publication statusPublished - 2020


  • crisis management
  • communication in crisis
  • leadership style


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