Learning from Best Practice Traps in Public Service

Armen Ovanessoff; Felippe Oliveira; Klayton Rocha; Leandro S. Pongeluppe; Nobuiuki Costa Ito; Sergio Lazzarini

Learning from Best Practice Traps in Public Service

Armen Ovanessoff, Felippe Oliveira, Klayton Rocha, Leandro S. Pongeluppe, Nobuiuki Costa Ito, Sergio Lazzarini

Research output: Book/Report › Commissioned report

Abstract

Our primary research across municipal projects in Brazil, India and South Africa uncovers the traps inherent in best-practice replication and o ers guidance on how to learn e ectively from the successful and unsuccessful experiences of others. These lessons are brought to life through 12 detailed case studies of successful projects that exemplify our recommended approaches.

Original language	English
Publisher	Accenture
Number of pages	42
Publication status	Published - Sept 2017

Cite this

@book{654614a6a34a4559b40992428b1d83c8,

title = "Learning from Best Practice Traps in Public Service",

abstract = "Our primary research across municipal projects in Brazil, India and South Africa uncovers the traps inherent in best-practice replication and o ers guidance on how to learn e ectively from the successful and unsuccessful experiences of others. These lessons are brought to life through 12 detailed case studies of successful projects that exemplify our recommended approaches.",

author = "Armen Ovanessoff and Felippe Oliveira and Klayton Rocha and Pongeluppe, {Leandro S.} and Ito, {Nobuiuki Costa} and Sergio Lazzarini",

year = "2017",

month = sep,

language = "English",

publisher = "Accenture",

}

TY - BOOK

T1 - Learning from Best Practice Traps in Public Service

AU - Ovanessoff, Armen

AU - Oliveira, Felippe

AU - Rocha, Klayton

AU - Pongeluppe, Leandro S.

AU - Ito, Nobuiuki Costa

AU - Lazzarini, Sergio

PY - 2017/9

Y1 - 2017/9

N2 - Our primary research across municipal projects in Brazil, India and South Africa uncovers the traps inherent in best-practice replication and o ers guidance on how to learn e ectively from the successful and unsuccessful experiences of others. These lessons are brought to life through 12 detailed case studies of successful projects that exemplify our recommended approaches.

AB - Our primary research across municipal projects in Brazil, India and South Africa uncovers the traps inherent in best-practice replication and o ers guidance on how to learn e ectively from the successful and unsuccessful experiences of others. These lessons are brought to life through 12 detailed case studies of successful projects that exemplify our recommended approaches.

M3 - Commissioned report

BT - Learning from Best Practice Traps in Public Service

PB - Accenture

ER -

Learning from Best Practice Traps in Public Service

Abstract

Fingerprint

Cite this