TY - GEN
T1 - Managing socio-technical interactions in healthcare systems
AU - El-Hassan, Osama
AU - Fiadeiro, José Luiz
AU - Heckel, Reiko
PY - 2008/3/14
Y1 - 2008/3/14
N2 - We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, exhibit interactions between humans (social components) and technical components (devices, computer-based systems, and so on) that are critical for the domain in which they operate. Our framework is based on a new class of architectural connectors (social laws) that provide mechanisms through which the biddability of human interactions can be taken into account and the sub-ideal situations that result from the violation of organisational norms can be modelled and acted upon by reconfiguring the socio-technical systems. Our approach is based on formal, algebraic graph-based representations and transformations.
AB - We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, exhibit interactions between humans (social components) and technical components (devices, computer-based systems, and so on) that are critical for the domain in which they operate. Our framework is based on a new class of architectural connectors (social laws) that provide mechanisms through which the biddability of human interactions can be taken into account and the sub-ideal situations that result from the violation of organisational norms can be modelled and acted upon by reconfiguring the socio-technical systems. Our approach is based on formal, algebraic graph-based representations and transformations.
UR - http://www.scopus.com/inward/record.url?scp=40549139456&partnerID=8YFLogxK
U2 - 10.1007/978-3-540-78238-4_36
DO - 10.1007/978-3-540-78238-4_36
M3 - Conference contribution
AN - SCOPUS:40549139456
SN - 3540782370
SN - 9783540782377
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 347
EP - 358
BT - Business Process Management Workshops - BPM 2007 International Workshops BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Revised Selected Papers
T2 - 5th International Conference on Business Process Management, BPM 2007
Y2 - 24 September 2007 through 24 September 2007
ER -
