Memory probes: Exploring retrospective user experience through traces of use on cherished objects

Wenn Chieh Tsai (Lead / Corresponding author), Elise Van Den Hoven

    Research output: Contribution to journalArticle

    1 Citation (Scopus)
    1 Downloads (Pure)

    Abstract

    Our daily interactions with objects can not only leave traces of use on the objects but also leave memories in our minds. These human traces on objects are potential cues that can trigger our autobiographical memories and connect us to social networks. The first aim of this paper is to demonstrate what might be a suitable method of inquiry into the way materials can enrich dialogues about remembered experiences derived from human traces left on cherished possessions. The second aim is to investigate how the accumulation of human traces on objects influences people’s remembering and usage. The design of our research artifacts, Memory Probes, was situated in relation to three spectra of paired values: (1) the familiarity and strangeness of tool use, (2) the definiteness and ambiguity of data capture, and (3) the objective and subjective reality of interpretation. Our field study revealed a transactive nature between traces of interaction with possessions and memories in the owners’ minds. It also informed us of how gradual and curiosity-driven understanding could become a methodological nuance when we are empathetically engaged in a collaborative way of knowing with other participants. To conclude, several implications for designing products that can participate in our everyday reminiscing and meaning-making are proposed.

    Original languageEnglish
    Pages (from-to)57-72
    Number of pages16
    JournalInternational Journal of Design
    Volume12
    Issue number3
    Publication statusPublished - 31 Dec 2018

    Fingerprint

    Data storage equipment
    Data acquisition
    User experience
    Interaction
    Familiarity
    Field study
    Curiosity
    Nature
    Owners
    Trigger
    Social networks

    Keywords

    • Cherished objects
    • Design probe
    • Participatory inquiry paradigm
    • Remembering experiences
    • Retrospective user experience
    • Traces of use

    Cite this

    @article{1b89eb055d8648f4bd04edd93d9d0d71,
    title = "Memory probes: Exploring retrospective user experience through traces of use on cherished objects",
    abstract = "Our daily interactions with objects can not only leave traces of use on the objects but also leave memories in our minds. These human traces on objects are potential cues that can trigger our autobiographical memories and connect us to social networks. The first aim of this paper is to demonstrate what might be a suitable method of inquiry into the way materials can enrich dialogues about remembered experiences derived from human traces left on cherished possessions. The second aim is to investigate how the accumulation of human traces on objects influences people’s remembering and usage. The design of our research artifacts, Memory Probes, was situated in relation to three spectra of paired values: (1) the familiarity and strangeness of tool use, (2) the definiteness and ambiguity of data capture, and (3) the objective and subjective reality of interpretation. Our field study revealed a transactive nature between traces of interaction with possessions and memories in the owners’ minds. It also informed us of how gradual and curiosity-driven understanding could become a methodological nuance when we are empathetically engaged in a collaborative way of knowing with other participants. To conclude, several implications for designing products that can participate in our everyday reminiscing and meaning-making are proposed.",
    keywords = "Cherished objects, Design probe, Participatory inquiry paradigm, Remembering experiences, Retrospective user experience, Traces of use",
    author = "Tsai, {Wenn Chieh} and Hoven, {Elise Van Den}",
    year = "2018",
    month = "12",
    day = "31",
    language = "English",
    volume = "12",
    pages = "57--72",
    journal = "International Journal of Design",
    issn = "1991-3761",
    publisher = "National Taiwan University of Science and Technology",
    number = "3",

    }

    Memory probes : Exploring retrospective user experience through traces of use on cherished objects. / Tsai, Wenn Chieh (Lead / Corresponding author); Hoven, Elise Van Den.

    In: International Journal of Design, Vol. 12, No. 3, 31.12.2018, p. 57-72.

    Research output: Contribution to journalArticle

    TY - JOUR

    T1 - Memory probes

    T2 - Exploring retrospective user experience through traces of use on cherished objects

    AU - Tsai, Wenn Chieh

    AU - Hoven, Elise Van Den

    PY - 2018/12/31

    Y1 - 2018/12/31

    N2 - Our daily interactions with objects can not only leave traces of use on the objects but also leave memories in our minds. These human traces on objects are potential cues that can trigger our autobiographical memories and connect us to social networks. The first aim of this paper is to demonstrate what might be a suitable method of inquiry into the way materials can enrich dialogues about remembered experiences derived from human traces left on cherished possessions. The second aim is to investigate how the accumulation of human traces on objects influences people’s remembering and usage. The design of our research artifacts, Memory Probes, was situated in relation to three spectra of paired values: (1) the familiarity and strangeness of tool use, (2) the definiteness and ambiguity of data capture, and (3) the objective and subjective reality of interpretation. Our field study revealed a transactive nature between traces of interaction with possessions and memories in the owners’ minds. It also informed us of how gradual and curiosity-driven understanding could become a methodological nuance when we are empathetically engaged in a collaborative way of knowing with other participants. To conclude, several implications for designing products that can participate in our everyday reminiscing and meaning-making are proposed.

    AB - Our daily interactions with objects can not only leave traces of use on the objects but also leave memories in our minds. These human traces on objects are potential cues that can trigger our autobiographical memories and connect us to social networks. The first aim of this paper is to demonstrate what might be a suitable method of inquiry into the way materials can enrich dialogues about remembered experiences derived from human traces left on cherished possessions. The second aim is to investigate how the accumulation of human traces on objects influences people’s remembering and usage. The design of our research artifacts, Memory Probes, was situated in relation to three spectra of paired values: (1) the familiarity and strangeness of tool use, (2) the definiteness and ambiguity of data capture, and (3) the objective and subjective reality of interpretation. Our field study revealed a transactive nature between traces of interaction with possessions and memories in the owners’ minds. It also informed us of how gradual and curiosity-driven understanding could become a methodological nuance when we are empathetically engaged in a collaborative way of knowing with other participants. To conclude, several implications for designing products that can participate in our everyday reminiscing and meaning-making are proposed.

    KW - Cherished objects

    KW - Design probe

    KW - Participatory inquiry paradigm

    KW - Remembering experiences

    KW - Retrospective user experience

    KW - Traces of use

    UR - http://www.scopus.com/inward/record.url?scp=85067965853&partnerID=8YFLogxK

    M3 - Article

    AN - SCOPUS:85067965853

    VL - 12

    SP - 57

    EP - 72

    JO - International Journal of Design

    JF - International Journal of Design

    SN - 1991-3761

    IS - 3

    ER -