Methodologies for involving older adults in the design process

Alan Newell; John Arnott; Alex Carmichael; Maggie Morgan

doi:10.1007/978-3-540-73279-2_110

Methodologies for involving older adults in the design process

Alan Newell, John Arnott, Alex Carmichael, Maggie Morgan

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

57 Citations (Scopus)

Abstract

Older people provide much greater challenges to user-centred design than more traditional user groups. It is also very important to encourage (often young) designers to develop a relationship with, and an empathy for, older users. It is recommended that older users be fully integrated into the design process. Researchers, however, need to take care to be sensitive to the characteristics, sensory and cognitive capabilities, and the attitudes of older people to computers and to being included in research studies. The paper suggests strategies for doing this, together with the more radical approach of using professional actors as surrogates for real older users.

Original language	English
Title of host publication	Universal Access in Human Computer Interaction. Coping with Diversity
Subtitle of host publication	4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I
Editors	Constantine Stephanidis
Place of Publication	Berlin
Publisher	Springer
Pages	982-989
Number of pages	8
ISBN (Electronic)	9783540732792
ISBN (Print)	9783540732785
DOIs	https://doi.org/10.1007/978-3-540-73279-2_110
Publication status	Published - 2007
Event	4th International Conference on Universal Access in Human-Computer Interaction 2007 - Beijing, China Duration: 22 Jul 2007 → 27 Jul 2007 http://www.hci-international.org/index.php?module=conference&CF_op=view&CF_id=5

Publication series

Name	Lecture notes in computer science
Publisher	Springer
Volume	4554
ISSN (Print)	0302-9743

Conference

Conference	4th International Conference on Universal Access in Human-Computer Interaction 2007
Abbreviated title	UAHCI 2007
Country/Territory	China
City	Beijing
Period	22/07/07 → 27/07/07
Other	Held as Part of HCI International 2007
Internet address	http://www.hci-international.org/index.php?module=conference&CF_op=view&CF_id=5

Keywords

theatre in usability studies
older users
PEOPLE
user centred design
accessibility

Access to Document

10.1007/978-3-540-73279-2_110

http://library.dundee.ac.uk/F/E1A1H7A4FN6BIAV9GDL7GD2598MP4URSY9SQEUECNBLUP4BGTC-41531?func=find-e&adjacent=N&request=9783540732792&find_scan_code=FIND_WRD&x=0&y=0

57 Citations
1 Paper

Methodologies for involving older adults in the design process
Newell, A., Arnott, J., Carmichael, A. & Morgan, M., 2007.
Research output: Contribution to conference › Paper

3 Participation in conference

4th International Conference on Universal Access in Human-Computer Interaction 2007
Newell, A. (Participant)
22 Jul 2007 → 27 Jul 2007
Activity: Participating in or organising an event types › Participation in conference
4th International Conference on Universal Access in Human-Computer Interaction 2007
Carmichael, A. (Participant)
25 Jul 2007
Activity: Participating in or organising an event types › Participation in conference
4th International Conference on Universal Access in Human-Computer Interaction 2007
Arnott, J. (Participant)
25 Jul 2007
Activity: Participating in or organising an event types › Participation in conference

Cite this

Newell, A., Arnott, J., Carmichael, A., & Morgan, M. (2007). Methodologies for involving older adults in the design process. In C. Stephanidis (Ed.), Universal Access in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I (pp. 982-989). (Lecture notes in computer science; Vol. 4554). Springer . https://doi.org/10.1007/978-3-540-73279-2_110

Newell, Alan ; Arnott, John ; Carmichael, Alex et al. / Methodologies for involving older adults in the design process. Universal Access in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. editor / Constantine Stephanidis. Berlin : Springer , 2007. pp. 982-989 (Lecture notes in computer science).

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abstract = "Older people provide much greater challenges to user-centred design than more traditional user groups. It is also very important to encourage (often young) designers to develop a relationship with, and an empathy for, older users. It is recommended that older users be fully integrated into the design process. Researchers, however, need to take care to be sensitive to the characteristics, sensory and cognitive capabilities, and the attitudes of older people to computers and to being included in research studies. The paper suggests strategies for doing this, together with the more radical approach of using professional actors as surrogates for real older users.",

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Newell, A, Arnott, J, Carmichael, A & Morgan, M 2007, Methodologies for involving older adults in the design process. in C Stephanidis (ed.), Universal Access in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. Lecture notes in computer science, vol. 4554, Springer , Berlin, pp. 982-989, 4th International Conference on Universal Access in Human-Computer Interaction 2007, Beijing, China, 22/07/07. https://doi.org/10.1007/978-3-540-73279-2_110

Methodologies for involving older adults in the design process. / Newell, Alan; Arnott, John; Carmichael, Alex et al.
Universal Access in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. ed. / Constantine Stephanidis. Berlin: Springer , 2007. p. 982-989 (Lecture notes in computer science; Vol. 4554).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

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AU - Arnott, John

AU - Carmichael, Alex

AU - Morgan, Maggie

PY - 2007

Y1 - 2007

N2 - Older people provide much greater challenges to user-centred design than more traditional user groups. It is also very important to encourage (often young) designers to develop a relationship with, and an empathy for, older users. It is recommended that older users be fully integrated into the design process. Researchers, however, need to take care to be sensitive to the characteristics, sensory and cognitive capabilities, and the attitudes of older people to computers and to being included in research studies. The paper suggests strategies for doing this, together with the more radical approach of using professional actors as surrogates for real older users.

AB - Older people provide much greater challenges to user-centred design than more traditional user groups. It is also very important to encourage (often young) designers to develop a relationship with, and an empathy for, older users. It is recommended that older users be fully integrated into the design process. Researchers, however, need to take care to be sensitive to the characteristics, sensory and cognitive capabilities, and the attitudes of older people to computers and to being included in research studies. The paper suggests strategies for doing this, together with the more radical approach of using professional actors as surrogates for real older users.

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KW - PEOPLE

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KW - accessibility

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T3 - Lecture notes in computer science

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Newell A, Arnott J, Carmichael A, Morgan M. Methodologies for involving older adults in the design process. In Stephanidis C, editor, Universal Access in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. Berlin: Springer . 2007. p. 982-989. (Lecture notes in computer science). doi: 10.1007/978-3-540-73279-2_110

Methodologies for involving older adults in the design process

Abstract

Publication series

Conference

Keywords

Access to Document

Fingerprint

Research output

Methodologies for involving older adults in the design process

Activities

4th International Conference on Universal Access in Human-Computer Interaction 2007

4th International Conference on Universal Access in Human-Computer Interaction 2007

4th International Conference on Universal Access in Human-Computer Interaction 2007

Cite this