Online news videos: The UX of subtitle position

Michael Crabb, Rhianne Jones, Mike Armstrong, Chris J. Hughes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Millions of people rely on subtitles when watching video content. The current change in media viewing behaviour involving computers has resulted in a large proportion of people turning to online sources as opposed to regular television for news information. This work analyses the user experience of viewing subtitled news videos presented as part of a web page. A lab-based user experiment was carried out with frequent subtitle users, focusing on determining whether changes in video dimension and subtitle location could affect the user experience attached to viewing subtitled content. A significant improvement in user experience was seen when changing the subtitle location from the standard position of within a video at the bottom to below the video clip. Additionally, participants responded positively when given the ability to change the position of subtitles in real time, allowing for a more personalised viewing experience. This recommendation for an alternative subtitle positioning that can be controlled by the user is unlike current subtitling practice. It provides evidence that further user-based research examining subtitle usage outside of the traditional television interface is required.

Original languageEnglish
Title of host publicationASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Pages215-222
Number of pages8
ISBN (Electronic)9781450334006
DOIs
Publication statusPublished - 26 Oct 2015
Event17th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2015 - Lisbon, Portugal
Duration: 26 Oct 201528 Oct 2015

Conference

Conference17th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2015
CountryPortugal
CityLisbon
Period26/10/1528/10/15

Fingerprint

Television
Websites
Experiments

Keywords

  • Experiment methodology
  • Laboratory experiment
  • Subtitles
  • User experience

Cite this

Crabb, M., Jones, R., Armstrong, M., & Hughes, C. J. (2015). Online news videos: The UX of subtitle position. In ASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 215-222). New York: Association for Computing Machinery. https://doi.org/10.1145/2700648.2809866
Crabb, Michael ; Jones, Rhianne ; Armstrong, Mike ; Hughes, Chris J. / Online news videos : The UX of subtitle position. ASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility. New York : Association for Computing Machinery, 2015. pp. 215-222
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Crabb, M, Jones, R, Armstrong, M & Hughes, CJ 2015, Online news videos: The UX of subtitle position. in ASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility. Association for Computing Machinery, New York, pp. 215-222, 17th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2015, Lisbon, Portugal, 26/10/15. https://doi.org/10.1145/2700648.2809866

Online news videos : The UX of subtitle position. / Crabb, Michael; Jones, Rhianne; Armstrong, Mike; Hughes, Chris J.

ASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility. New York : Association for Computing Machinery, 2015. p. 215-222.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Crabb M, Jones R, Armstrong M, Hughes CJ. Online news videos: The UX of subtitle position. In ASSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility. New York: Association for Computing Machinery. 2015. p. 215-222 https://doi.org/10.1145/2700648.2809866