Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet

Jon Rogers; Loraine Clarke; Martin Skelly; Nick Taylor; Peter Thomas; Michelle Thorne; Solana Larsen; Katarzyna Odrozek; Julia Kloiber; Peter Bihr; Anab Jain; Jon Arden; Max von Grafenstein

doi:10.1145/3290605.3300344

Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet

Jon Rogers, Loraine Clarke, Martin Skelly, Nick Taylor, Peter Thomas, Michelle Thorne, Solana Larsen, Katarzyna Odrozek, Julia Kloiber, Peter Bihr, Anab Jain, Jon Arden, Max von Grafenstein

Social Digital

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

9 Citations (Scopus)

160 Downloads (Pure)

Abstract

Emerging technologies—such as the voice enabled internet—present many opportunities and challenges for HCI research and society as a whole. Advocating for better, healthier implementations of these technologies will require us to communicate abstract values, such as trust, to an audience that ranges from the general public to technologists and even policymakers. In this paper, we show how a combination of film-making and product design can help to illustrate these abstract values. Working as part of a wider international advocacy campaign, Our Friends Electric focuses on the voice enabled internet, translating abstract notions of Internet Health into comprehensible digital futures for the relationship between our voice and the internet. We conclude with a call for designers of physical things to be more involved with the development of trust, privacy and security in this powerful emerging technological landscape.

Original language	English
Title of host publication	CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Place of Publication	New York
Publisher	Association for Computing Machinery
Pages	1-12
Number of pages	12
ISBN (Electronic)	9781450359702
ISBN (Print)	9781450359702
DOIs	https://doi.org/10.1145/3290605.3300344
Publication status	Published - 2 May 2019
Event	CHI 2019: Weaving the Threads of CHI - Glasgow, United Kingdom Duration: 4 May 2019 → 9 May 2019 https://chi2019.acm.org/

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	CHI 2019
Country	United Kingdom
City	Glasgow
Period	4/05/19 → 9/05/19
Internet address	https://chi2019.acm.org/

Keywords

Advocacy
Critical design
Design research
Film
Internet
Internet of things
Product design
Speculative design
Voice

Access to Document

10.1145/3290605.3300344

Author Accepted Manuscript
© AAM, 2019. This is the author’s version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (ISBN: 978-1-4503-5970-2) https://doi.org/10.1145/3290605.3300344.
Accepted author manuscript, 829 KB

Link to publication in Scopus

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9 Citations
1 Design

Our Friends Electric
Rogers, J., Skelly, M., Clarke, L., Thomas, P. & Taylor, N., 2017
Research output: Non-textual form › Design

Skelly, Martin
- Social Digital - Lecturer (Teaching and Research)
Person: Academic

Cite this

Rogers, J., Clarke, L., Skelly, M., Taylor, N., Thomas, P., Thorne, M., Larsen, S., Odrozek, K., Kloiber, J., Bihr, P., Jain, A., Arden, J., & von Grafenstein, M. (2019). Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet. In CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (pp. 1-12). [114] (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3290605.3300344

Rogers, Jon ; Clarke, Loraine ; Skelly, Martin ; Taylor, Nick ; Thomas, Peter ; Thorne, Michelle ; Larsen, Solana ; Odrozek, Katarzyna ; Kloiber, Julia ; Bihr, Peter ; Jain, Anab ; Arden, Jon ; von Grafenstein, Max. / Our Friends Electric : Reflections on Advocacy and Design Research for the Voice Enabled Internet. CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York : Association for Computing Machinery, 2019. pp. 1-12 (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "Emerging technologies—such as the voice enabled internet—present many opportunities and challenges for HCI research and society as a whole. Advocating for better, healthier implementations of these technologies will require us to communicate abstract values, such as trust, to an audience that ranges from the general public to technologists and even policymakers. In this paper, we show how a combination of film-making and product design can help to illustrate these abstract values. Working as part of a wider international advocacy campaign, Our Friends Electric focuses on the voice enabled internet, translating abstract notions of Internet Health into comprehensible digital futures for the relationship between our voice and the internet. We conclude with a call for designers of physical things to be more involved with the development of trust, privacy and security in this powerful emerging technological landscape.",

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Rogers, J, Clarke, L, Skelly, M , Taylor, N , Thomas, P, Thorne, M, Larsen, S, Odrozek, K, Kloiber, J, Bihr, P, Jain, A, Arden, J & von Grafenstein, M 2019, Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet. in CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., 114, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, New York, pp. 1-12, CHI 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290605.3300344

Our Friends Electric : Reflections on Advocacy and Design Research for the Voice Enabled Internet. / Rogers, Jon; Clarke, Loraine; Skelly, Martin ; Taylor, Nick ; Thomas, Peter; Thorne, Michelle; Larsen, Solana; Odrozek, Katarzyna; Kloiber, Julia; Bihr, Peter; Jain, Anab; Arden, Jon; von Grafenstein, Max.

CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York : Association for Computing Machinery, 2019. p. 1-12 114 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Rogers J, Clarke L, Skelly M , Taylor N , Thomas P, Thorne M et al. Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet. In CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery. 2019. p. 1-12. 114. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3290605.3300344