Overall justice, work group identification and work outcomes: Test of moderated mediation process

Charmi Patel; Pawan Budhwar; Arup Varma

doi:10.1016/j.jwb.2011.04.008

Overall justice, work group identification and work outcomes: Test of moderated mediation process

Charmi Patel (Lead / Corresponding author), Pawan Budhwar, Arup Varma

Management and Marketing

Research output: Contribution to journal › Article › peer-review

38 Citations (Scopus)

Abstract

This study examined an integrated model of the antecedents and outcomes of organisational and overall justice using a sample of Indian Call Centre employees (n=458). Results of structural equation modelling (SEM) revealed that the four organisational justice dimensions relate to overall justice. Further, work group identification mediated the influence of overall justice on counterproductive work behaviors, such as presenteeism and social loafing, while conscientiousness was a significant moderator between work group identification and presenteeism and social loafing. Theoretical and practical implications are discussed.

Original language	English
Pages (from-to)	213-222
Number of pages	10
Journal	Journal of World Business
Volume	47
Issue number	2
Early online date	4 May 2011
DOIs	https://doi.org/10.1016/j.jwb.2011.04.008
Publication status	Published - Apr 2012

Keywords

Group engagement model
Indian Call Centres
Moderated mediation
Overall justice
Presenteeism

ASJC Scopus subject areas

Business and International Management
Finance
Marketing

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10.1016/j.jwb.2011.04.008

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AB - This study examined an integrated model of the antecedents and outcomes of organisational and overall justice using a sample of Indian Call Centre employees (n=458). Results of structural equation modelling (SEM) revealed that the four organisational justice dimensions relate to overall justice. Further, work group identification mediated the influence of overall justice on counterproductive work behaviors, such as presenteeism and social loafing, while conscientiousness was a significant moderator between work group identification and presenteeism and social loafing. Theoretical and practical implications are discussed.

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KW - Moderated mediation

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KW - Presenteeism

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Overall justice, work group identification and work outcomes: Test of moderated mediation process

Abstract

Keywords

ASJC Scopus subject areas

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