Prediction and conversational momentum in an augmentative communication system

Norman Alm, John L. Arnott, Alan F. Newell

    Research output: Contribution to journalArticlepeer-review

    79 Citations (Scopus)


    Research in human communication has demonstrated the negative effects of silence and of slow communication rate in the listener's attitude to a speaker, even with a speaker whose physical disabilities is an obvious cause for the slow rate of communication. The CHAT prototype demonstrates that in some of the most common conversational situations, real time disclosure management using a computer-based communication system is possible, requiring only minimial control actions from a user.
    Original languageEnglish
    Pages (from-to)46-57
    Number of pages12
    JournalCommunications of the ACM
    Issue number5
    Publication statusPublished - 1 May 1992


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