Promoting greater levels of employee health and well-being in the UK: How much worse do the problems have to get?

Robin Roslender (Lead / Corresponding author), Lissa Monk, Nicola Murray

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)


It is now almost four decades since Peters and Waterman reminded managers that their employees are their most valuable assets (Peters & Waterman, 1982). In so doing they provided support for those within the human resource management profession who argued that there was a necessity to view human resources as strategic assets in need of a new approach to people management, namely, strategic human resource management. Similar thinking was evident in the identification of human capital as the most crucial component of intellectual capital by Edvinsson after the mid-1990s (Edvinsson, 1997; Edvinsson & Malone, 1997; Roslender & Fincham, 2001). By this time, however, customers were being touted by many observers as the key organizational asset, providing a fillip to the marketing management function and its own strategic ambitions. Like employees, customers were also identified as a key constituent of intellectual capital, forming a major part of its relational capital component. Although intellectual capital’s third generic component, structural capital, has not attracted the same level of support in respect of its value to organizations as people and customers, there has been a growing awareness of the need to recognize the role which the environment and natural capital plays in ensuring the long-term sustainability of the planet and everything that it encompasses.

Original languageEnglish
Title of host publicationVirtuous Cycles in Humanistic Management
Subtitle of host publicationFrom the Classroom to the Corporation
EditorsR. Aguado, A. Eizaguirre
Place of PublicationSwitzerland
PublisherSpringer Verlag
Number of pages15
ISBN (Electronic)9783030294267
ISBN (Print)9783030294250
Publication statusPublished - 1 Jan 2020

Publication series

NameContributions to Management Science
ISSN (Print)1431-1941
ISSN (Electronic)2197-716X

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management
  • Management Science and Operations Research
  • Marketing
  • Management of Technology and Innovation


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