Providing Older Adults With Real-time Passenger Information via SMS

Paul E Gault, David Corsar, Pete Edwards, John Nelson

Research output: Contribution to conferencePaperpeer-review

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This paper describes a co-design activity with older adults exploring the use of SMS as a mechanism for providing real-time passenger information (RTPI). This activity consisted of a series of design workshops that utilised an experience prototype to help understand the issues such a system might encounter. The workshops highlighted barriers caused by the mobile phone platform (sending and receiving SMS messages), how RTPI can be used by older adults and its effect on emotion and perceptions of privacy.
Original languageEnglish
Number of pages4
Publication statusPublished - 23 Sep 2014
EventMobileHCI '14 Workshop: Re-imagining commonly used mobile interfaces for older adults - Toronto, Canada
Duration: 23 Sep 201426 Sep 2014


ConferenceMobileHCI '14 Workshop


  • older adults
  • mobile interface design
  • real-time passenger information
  • experience prototyping

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