Qualitative health research via the Internet: Practical and methodological issues

Craig D. Murray, Judith Sixsmith

Research output: Contribution to journalArticlepeer-review

27 Citations (Scopus)


Electronic mail (email) has become a ubiquitous form of global communication. Much of this discourse concerns the experience of health and illness. As it is stored and accessible via the Internet, it is then available for qualitative analysis by health researchers. In particular, researchers can employ document analysis methods using Internet communication such as email posts and archives. This paper outlines ways in which such research could proceed, including locating potential research sites and collecting and analysing data. In addition, the advantages and disadvantages of using documentary analysis of Internet communication in qualitative health research are explored.

Original languageEnglish
Pages (from-to)47-53
Number of pages7
JournalHealth Informatics Journal
Issue number1
Publication statusPublished - 1 Mar 2002


  • documents
  • Email
  • health
  • qualitative research

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