Reflections on deploying distributed consultation technologies with community organisations

Ian G. Johnson, John Vines, Nicholas Taylor, Edward Jenkins, Justin Marshall

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

    33 Citations (Scopus)
    191 Downloads (Pure)

    Abstract

    In recent years there has been an increased focus upon developing platforms for community decision-making, and an awareness of the importance of handing over civic platforms to community organisations to oversee the process of decision-making at a local level. In this paper, we detail fieldwork from working with two community organisations who used our distributed situated devices as part of consultation processes. We focus on some of the mundane and often-untold aspects of this type of work: how questions for consultations were formed, how locations for devices were determined, and the ways in which the data collected fed into decision-making processes. We highlight a number of challenges for HCI and civic technology research going forward, related to the role of the researcher, the messiness of decision making in communities, and the ability of community organisations to influence how citizens participate in democratic processes.
    Original languageEnglish
    Title of host publicationCHI '16
    Subtitle of host publicationProceedings of the 2016 CHI Conference on Human Factors in Computing Systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Pages2945–2957
    Number of pages13
    ISBN (Electronic)9781450333627
    DOIs
    Publication statusPublished - 7 May 2016
    EventCHI 2016 - San Jose, United States
    Duration: 7 May 2016 → 12 May 2016
    https://chi2016.acm.org/wp/ (Link to conference website)

    Conference

    ConferenceCHI 2016
    Country/TerritoryUnited States
    CitySan Jose
    Period7/05/16 → 12/05/16
    Internet address

    Keywords

    • Situated displays
    • civic technology
    • civic engagement
    • voting
    • ethnography

    Access to Document

    • Final Published Version

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third- party components of this work must be honored. For all other uses, contact the Owner/Author. Copyright is held by the owner/author(s). CHI'16, May 07-12, 2016, San Jose, CA, USA ACM 978-1-4503-3362-7/16/05. http://dx.doi.org/10.1145/2858036.2858098

      Final published version, 1.27 MBLicence: CC BY

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      • 33 Citations
      • 1 Conference contribution

      • Viewpoint: empowering communities with situated voting devices

        Taylor, N., Marshall, J., Blum-Ross, A., Mills, J., Rogers, J., Egglestone, P., Frohlich, D. M., Wright, P. & Olivier, P., 2012, CHI'12: proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems . Konstan, J. A., Chi, E. H. & Hook, K. (eds.). New York: Association for Computing Machinery, p. 1361-1370 10 p.

        Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

        92 Citations (Scopus)

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