Reflections on deploying distributed consultation technologies with community organisations

Ian G. Johnson, John Vines, Nicholas Taylor, Edward Jenkins, Justin Marshall

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    30 Citations (Scopus)
    167 Downloads (Pure)


    In recent years there has been an increased focus upon developing platforms for community decision-making, and an awareness of the importance of handing over civic platforms to community organisations to oversee the process of decision-making at a local level. In this paper, we detail fieldwork from working with two community organisations who used our distributed situated devices as part of consultation processes. We focus on some of the mundane and often-untold aspects of this type of work: how questions for consultations were formed, how locations for devices were determined, and the ways in which the data collected fed into decision-making processes. We highlight a number of challenges for HCI and civic technology research going forward, related to the role of the researcher, the messiness of decision making in communities, and the ability of community organisations to influence how citizens participate in democratic processes.
    Original languageEnglish
    Title of host publicationCHI '16
    Subtitle of host publicationProceedings of the 2016 CHI Conference on Human Factors in Computing Systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Number of pages13
    ISBN (Electronic)9781450333627
    Publication statusPublished - 7 May 2016
    EventCHI 2016 - San Jose, United States
    Duration: 7 May 201612 May 2016 (Link to conference website)


    ConferenceCHI 2016
    Country/TerritoryUnited States
    CitySan Jose
    Internet address


    • Situated displays
    • civic technology
    • civic engagement
    • voting
    • ethnography


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