Reflections on deploying distributed consultation technologies with community organisations

Ian G. Johnson, John Vines, Nicholas Taylor, Edward Jenkins, Justin Marshall

Research output: Chapter in Book/Report/Conference proceedingConference contribution

19 Citations (Scopus)
168 Downloads (Pure)

Abstract

In recent years there has been an increased focus upon developing platforms for community decision-making, and an awareness of the importance of handing over civic platforms to community organisations to oversee the process of decision-making at a local level. In this paper, we detail fieldwork from working with two community organisations who used our distributed situated devices as part of consultation processes. We focus on some of the mundane and often-untold aspects of this type of work: how questions for consultations were formed, how locations for devices were determined, and the ways in which the data collected fed into decision-making processes. We highlight a number of challenges for HCI and civic technology research going forward, related to the role of the researcher, the messiness of decision making in communities, and the ability of community organisations to influence how citizens participate in democratic processes.
Original languageEnglish
Title of host publicationCHI '16
Subtitle of host publicationProceedings of the 2016 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Pages2945–2957
Number of pages13
ISBN (Electronic)9781450333627
DOIs
Publication statusPublished - 7 May 2016
EventCHI 2016 - San Jose, United States
Duration: 7 May 201612 May 2016
https://chi2016.acm.org/wp/ (Link to conference website)

Conference

ConferenceCHI 2016
CountryUnited States
CitySan Jose
Period7/05/1612/05/16
Internet address

Keywords

  • Situated displays
  • civic technology
  • civic engagement
  • voting
  • ethnography

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  • Research Output

    • 19 Citations
    • 1 Conference contribution

    Viewpoint: empowering communities with situated voting devices

    Taylor, N., Marshall, J., Blum-Ross, A., Mills, J., Rogers, J., Egglestone, P., Frohlich, D. M., Wright, P. & Olivier, P., 2012, CHI'12: proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems . Konstan, J. A., Chi, E. H. & Hook, K. (eds.). New York: Association for Computing Machinery, p. 1361-1370 10 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • 68 Citations (Scopus)

    Press / Media

    Tech for Good TV: TICTeC

    Nick Taylor

    14/04/15

    1 item of Media coverage

    Press/Media: Research

    Profiles

    No photo of Nick Taylor

    Taylor, Nick

    Person: Associate Staff

    Cite this

    Johnson, I. G., Vines, J., Taylor, N., Jenkins, E., & Marshall , J. (2016). Reflections on deploying distributed consultation technologies with community organisations. In CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 2945–2957). Association for Computing Machinery. https://doi.org/10.1145/2858036.2858098