Saying sorry: apologies in the context of complaints and litigation

    Research output: Contribution to journalArticle

    1 Citation (Scopus)

    Abstract

    It appears there is still a strong belief among midwives that apologising to a woman or her family can leave a practitioner vulnerable if a complaint or allegations of negligence are subsequently made.
    Original languageEnglish
    Pages (from-to)676-677
    Number of pages2
    JournalBritish Journal of Midwifery
    Volume21
    Issue number9
    Publication statusPublished - Sep 2013

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