Abstract
This paper reports on the development of a simulation gaming platform to study the dynamics of decisionmaking when multiple stakeholders are tasked to design and manage a flexible engineering system. Flexibility in design and management provides the "right, but not the obligation, to change a system in the face of uncertainty." This approach shows clear lifecycle performance improvements for complex systems, as compared to standard design and management approaches. The process of enabling and managing flexibility involves many stakeholders at different levels of the decisionmaking process. Decisions at a higher level (e.g. system owner, client) impact the decision space available to other stakeholders down the line (e.g. system designers, operators), which affects the ability to respond to change. Managing different sources of flexibility in operations is challenging, especially when subjected to economic and/or legal constraints, information asymmetry, different uncertainty sources, and other agency problems between the stakeholders. The simulation gaming platform provides a way to devise, study, and evaluate the effectiveness of training and other uncertainty management techniques experimentally to help stakeholders better design and manage complex systems under uncertainty. Results of preliminary experiments are shown in the context of an urban emergency services system.
Original language | English |
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Title of host publication | Proceedings - 2013 IEEE International Conference on Systems, Man, and Cybernetics |
Publisher | IEEE |
Pages | 607-614 |
Number of pages | 8 |
ISBN (Electronic) | 9781479906529 |
ISBN (Print) | 9780769551548 |
DOIs | |
Publication status | Published - 27 Jan 2014 |
Event | 2013 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2013 - Manchester, United Kingdom Duration: 13 Oct 2013 → 16 Oct 2013 |
Conference
Conference | 2013 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2013 |
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Country/Territory | United Kingdom |
City | Manchester |
Period | 13/10/13 → 16/10/13 |
Keywords
- Complex systems
- Decision-making under uncertainty
- Design and management
- Flexibility in engineering design
- Real options analysis
- Serious gaming
- Uncertainty management
ASJC Scopus subject areas
- Human-Computer Interaction