Sport event volunteers’ engagement: Management matters

Justine Allen, Michael Bartle

Research output: Contribution to journalArticlepeer-review

50 Citations (Scopus)


Volunteers are vital to the success of many major sporting events (Doherty, 2009). Understanding the factors that influence sport event volunteerism will assist in event volunteer management. This study used self-determination theory (Ryan & Deci, 2000) to examine the relationships among individuals’ motivation for volunteering, perceptions of volunteer work climate and engagement. The participants were 44 marshals and scorers volunteering at the British Women’s Golf Open, Carnoustie, Scotland 2011. They completed a questionnaire assessing their motivation for volunteering, perceptions of volunteer work climate, and psychological engagement whilst volunteering. Hierarchical regression analysis was used to examine the relationships among motivation, climate, and engagement. Volunteers’ intrinsic motivation and perceptions of an autonomy-supportive work climate significantly predicted engagement. In conclusion, volunteers’ engagem

Original languageEnglish
Pages (from-to)36 - 50
Number of pages14
JournalManaging Sport and Leisure
Issue number1
Early online date17 Dec 2013
Publication statusPublished - 2014


  • volunteer motivation
  • engagement
  • autonomy support


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