Spreading ‘best practice’ production/employment arrangements in a global organization: the case of ABB

Philip Beaumont, Graeme Martin

Research output: Contribution to journalArticle

Abstract

Is the ‘one best way to manage’ philosophy of certain multinational companies (MNCs) a workable concept?

An examination is made of the experience in one plant of the MNC ABB, looking at both the incentives to change and the plant's ability to change.

The article reviews a global customer focus change programme driven by an internal benchmarking exercise.

In the plant studied there were wide discrepancies between targets and achievements.

Resistance to the programme was found among many managers, and the unions frequently resisted the changes that resulted.

A finding is that the plant had all the incentives to change, but lacked the ability to do so.

Original languageEnglish
Pages (from-to)299-304
Number of pages6
JournalStrategic Change
Volume6
Issue number5
DOIs
Publication statusPublished - Aug 1997

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