TY - JOUR
T1 - Stakeholder engagement-as-practice in public sector innovation
AU - Knox, Stephen
AU - Marin-Cadavid, Carolina
AU - Oziri, Victoria
N1 - Publisher Copyright:
© 2024 The Author(s). Published with license by Taylor & Francis Group, LLC.
PY - 2024/11/12
Y1 - 2024/11/12
N2 - Despite the existing literature identifying the importance of stakeholder participation in public sector innovation, little is known about the practice of how stakeholders are engaged by public sector workers. The aim of this article, therefore, is to address this gap through an exploratory analysis of UK public sector innovation cases. By analyzing the micro-processes of engagement work, our findings illustrate different strategies that public workers adopt based on whether innovation derives from the top-down or bottom-up and whether stakeholders are managed or co-produce innovation. For each of these strategies we highlight the prevalence of four sets of practices that were identified as facilitating engagement–procedural, material, relational, and cognitive. Our findings have implications for the existing literature that looks at the “doing” of public sector management.
AB - Despite the existing literature identifying the importance of stakeholder participation in public sector innovation, little is known about the practice of how stakeholders are engaged by public sector workers. The aim of this article, therefore, is to address this gap through an exploratory analysis of UK public sector innovation cases. By analyzing the micro-processes of engagement work, our findings illustrate different strategies that public workers adopt based on whether innovation derives from the top-down or bottom-up and whether stakeholders are managed or co-produce innovation. For each of these strategies we highlight the prevalence of four sets of practices that were identified as facilitating engagement–procedural, material, relational, and cognitive. Our findings have implications for the existing literature that looks at the “doing” of public sector management.
UR - http://www.scopus.com/inward/record.url?scp=85209629095&partnerID=8YFLogxK
U2 - 10.1080/10967494.2024.2423952
DO - 10.1080/10967494.2024.2423952
M3 - Article
SN - 1096-7494
SP - 153
EP - 168
JO - International Public Management Journal
JF - International Public Management Journal
ER -