Strategies for Engaging Communities in Creating Physical Civic Technologies

Research output: Chapter in Book/Report/Conference proceedingConference contribution

26 Citations (Scopus)
318 Downloads (Pure)


Despite widespread interest in community and civic technologies, empowering communities to take advantage of these technologies for themselves remains challenging. This paper presents findings from the Hilton Inventors project, which aimed to understand how communities could be supported in performing roles normally carried out by researchers and designers. We describe the end-to-end process of bringing people together around community technologies, designing and prototyping ideas, and ultimately testing several devices in the community. Through this work, we explore different strategies for infrastructuring the community’s participation with technology, including the use of hackathon-like intensive design events and pre-designed kits for assembly. We contribute findings relating to the ability of these strategies to support building communities around civic technology and the challenges that community members faced that must be addressed.
Original languageEnglish
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationProceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Number of pages12
ISBN (Electronic)9781450356206, 9781450356213
ISBN (Print)9781450356206
Publication statusPublished - 21 Apr 2018
EventCHI 2018 - Montreal, Canada
Duration: 21 Apr 201826 Apr 2018

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


ConferenceCHI 2018
Internet address


  • Civic technology
  • Co-design
  • Community
  • Digital civics
  • Grassroots innovation
  • Neighbourhood

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software


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