TY - JOUR
T1 - Studies of turn-taking in computermediated communications
AU - McKinlay, Andy
AU - Procter, Rob
AU - Masting, Oliver
AU - Woodburn, Robin
AU - Arnott, John
N1 - Copyright 2008 Elsevier B.V., All rights reserved.
PY - 1994/6
Y1 - 1994/6
N2 - Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is 'floor control', or turntaking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turntaking behaviour, and hence the effectiveness of groupware, can be improved.
AB - Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is 'floor control', or turntaking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turntaking behaviour, and hence the effectiveness of groupware, can be improved.
UR - http://www.scopus.com/inward/record.url?scp=0010221312&partnerID=8YFLogxK
U2 - 10.1016/0953-5438(94)90022-1
DO - 10.1016/0953-5438(94)90022-1
M3 - Article
AN - SCOPUS:0010221312
SN - 0953-5438
VL - 6
SP - 151
EP - 171
JO - Interacting with Computers
JF - Interacting with Computers
IS - 2
ER -