Support for real-time decision making in mobile financial applications

Frada Burstein, Julie Cowie, Arkady Zaslavsky, Jocelyn San Pedro

    Research output: Chapter in Book/Report/Conference proceedingChapter


    Mobile users making real-time decisions based on current information need confidence that
    their context has been taken into consideration in producing the system’s recommendations.
    This chapter reviews current use of mobile technologies for context-aware real-time decision
    support. Specifically, it describes a framework for assessing the impact of mobility in
    decision making. The framework uses dynamic context model of data quality to represent
    uncertainties in the mobile decision-making environment. This framework can be used for
    developing visual interactive displays for communicating to the user relevant changes in
    data quality when working in mobile environments. As an illustration, this chapter proposes
    a real-time decision support procedure for on-the-spot assistance to the mobile consumer
    when choosing the best payment option to efficiently manage their budget. The proposed
    procedure is based on multi-attribute decision analysis, scenario reasoning, and a quality of
    data framework. The feasibility of the approach is demonstrated with a mobile decisionsupport
    system prototype implementation.
    Original languageEnglish
    Title of host publicationHandbook on decision support systems 2
    Subtitle of host publicationvariations
    EditorsFrada Burstein, Clyde W. Holsapple
    Place of PublicationBerlin
    Number of pages26
    ISBN (Electronic)9783540487166
    ISBN (Print) 9783540487159
    Publication statusPublished - 2008

    Publication series

    NameInternational handbook on information systems


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