Abstract
Mobile users making real-time decisions based on current information need confidence that
their context has been taken into consideration in producing the system’s recommendations.
This chapter reviews current use of mobile technologies for context-aware real-time decision
support. Specifically, it describes a framework for assessing the impact of mobility in
decision making. The framework uses dynamic context model of data quality to represent
uncertainties in the mobile decision-making environment. This framework can be used for
developing visual interactive displays for communicating to the user relevant changes in
data quality when working in mobile environments. As an illustration, this chapter proposes
a real-time decision support procedure for on-the-spot assistance to the mobile consumer
when choosing the best payment option to efficiently manage their budget. The proposed
procedure is based on multi-attribute decision analysis, scenario reasoning, and a quality of
data framework. The feasibility of the approach is demonstrated with a mobile decisionsupport
system prototype implementation.
their context has been taken into consideration in producing the system’s recommendations.
This chapter reviews current use of mobile technologies for context-aware real-time decision
support. Specifically, it describes a framework for assessing the impact of mobility in
decision making. The framework uses dynamic context model of data quality to represent
uncertainties in the mobile decision-making environment. This framework can be used for
developing visual interactive displays for communicating to the user relevant changes in
data quality when working in mobile environments. As an illustration, this chapter proposes
a real-time decision support procedure for on-the-spot assistance to the mobile consumer
when choosing the best payment option to efficiently manage their budget. The proposed
procedure is based on multi-attribute decision analysis, scenario reasoning, and a quality of
data framework. The feasibility of the approach is demonstrated with a mobile decisionsupport
system prototype implementation.
| Original language | English |
|---|---|
| Title of host publication | Handbook on decision support systems 2 |
| Subtitle of host publication | variations |
| Editors | Frada Burstein, Clyde W. Holsapple |
| Place of Publication | Berlin |
| Publisher | Springer |
| Pages | 81-106 |
| Number of pages | 26 |
| ISBN (Electronic) | 9783540487166 |
| ISBN (Print) | 9783540487159 |
| Publication status | Published - 2008 |
Publication series
| Name | International handbook on information systems |
|---|