Supporting social innovation through visualisations of community interactions

Daniel Rough; Stefano De Paoli; Francesco Botto

doi:10.1145/3328320.3328371

Supporting social innovation through visualisations of community interactions

Daniel Rough, Stefano De Paoli, Francesco Botto

Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

4 Citations (Scopus)

Abstract

Online communities that form through the introduction of socio-technical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.

Original language	English
Title of host publication	C&T '19
Subtitle of host publication	Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities
Editors	Florian Cech, Hilda Tellioglu
Publisher	Association for Computing Machinery (ACM)
Pages	262-272
Number of pages	11
ISBN (Electronic)	9781450371629
DOIs	https://doi.org/10.1145/3328320.3328371
Publication status	Published - Jun 2019
Event	9th International Conference on Communities and Technologies, C and T 2019 - Vienna, Austria Duration: 3 Jun 2019 → 7 Jun 2019

Conference

Conference	9th International Conference on Communities and Technologies, C and T 2019
Country/Territory	Austria
City	Vienna
Period	3/06/19 → 7/06/19

Keywords

Information visualisation
Social network analysis
Social science

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3328320.3328371

Cite this

Rough, D., De Paoli, S., & Botto, F. (2019). Supporting social innovation through visualisations of community interactions. In F. Cech, & H. Tellioglu (Eds.), C&T '19: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities (pp. 262-272). Association for Computing Machinery (ACM). https://doi.org/10.1145/3328320.3328371

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abstract = "Online communities that form through the introduction of socio-technical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.",

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editor = "Florian Cech and Hilda Tellioglu",

booktitle = "C&T '19",

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Rough, D, De Paoli, S & Botto, F 2019, Supporting social innovation through visualisations of community interactions. in F Cech & H Tellioglu (eds), C&T '19: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities. Association for Computing Machinery (ACM), pp. 262-272, 9th International Conference on Communities and Technologies, C and T 2019, Vienna, Austria, 3/06/19. https://doi.org/10.1145/3328320.3328371

Supporting social innovation through visualisations of community interactions. / Rough, Daniel; De Paoli, Stefano; Botto, Francesco.
C&T '19: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities. ed. / Florian Cech; Hilda Tellioglu. Association for Computing Machinery (ACM), 2019. p. 262-272.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - De Paoli, Stefano

AU - Botto, Francesco

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AB - Online communities that form through the introduction of socio-technical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal.

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Supporting social innovation through visualisations of community interactions

Abstract

Conference

Keywords

ASJC Scopus subject areas

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