Susceptibility to Email Fraud: A Review of Psychological Perspectives, Data-Collection Methods, and Ethical Considerations

Helen S. Jones, John N. Towse, Nicholas Race

    Research output: Contribution to journalArticlepeer-review

    11 Citations (Scopus)

    Abstract

    The authors review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. They show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. They point to the potential from cognitive science and social psychology to inform the field, and attempt to identify the opportunities and limitations from researcher's design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too.
    Original languageEnglish
    Article number2
    Number of pages17
    JournalInternational Journal of Cyber Behavior, Psychology and Learning
    Volume5
    Issue number3
    DOIs
    Publication statusPublished - 2015

    Fingerprint

    Dive into the research topics of 'Susceptibility to Email Fraud: A Review of Psychological Perspectives, Data-Collection Methods, and Ethical Considerations'. Together they form a unique fingerprint.

    Cite this