The phenomenology of remembered experience: A repertoire for design

Doménique Van Gennip; Elise Van Den Hoven; Panos Markopoulos

doi:10.1145/2970930.2970942

The phenomenology of remembered experience: A repertoire for design

Doménique Van Gennip, Elise Van Den Hoven, Panos Markopoulos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Abstract

There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.

Original language	English
Title of host publication	European Conference on Cognitive Ergonomics
Subtitle of host publication	Simulation, Visualisation and Digital Technologies, ECCE 2016
Place of Publication	New York
Publisher	Association for Computing Machinery (ACM)
Number of pages	8
ISBN (Electronic)	9781450342445
DOIs	https://doi.org/10.1145/2970930.2970942
Publication status	Published - 5 Sept 2016
Event	34th European Conference on Cognitive Ergonomics, ECCE 2016 - Nottingham, United Kingdom Duration: 6 Sept 2016 → 8 Sept 2016

Conference

Conference	34th European Conference on Cognitive Ergonomics, ECCE 2016
Country/Territory	United Kingdom
City	Nottingham
Period	6/09/16 → 8/09/16

Keywords

Interaction design
Memories
Remembering
Repertory grid
User Experience

ASJC Scopus subject areas

Human-Computer Interaction
Computer Networks and Communications
Computer Vision and Pattern Recognition
Software

Access to Document

10.1145/2970930.2970942

Cite this

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title = "The phenomenology of remembered experience: A repertoire for design",

abstract = "There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.",

keywords = "Interaction design, Memories, Remembering, Repertory grid, User Experience",

author = "{Van Gennip}, Dom{\'e}nique and {Van Den Hoven}, Elise and Panos Markopoulos",

note = "This study was approved by the UTS Human Research Ethics Committee (#1234000567), and supported by STW VIDI grant number 016.128.303 of The Netherlands Organization for Scientific Research (NWO) and a UTS PhD Scholarship, both awarded to Elise van den Hoven.; 34th European Conference on Cognitive Ergonomics, ECCE 2016 ; Conference date: 06-09-2016 Through 08-09-2016",

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Van Gennip, D, Van Den Hoven, E & Markopoulos, P 2016, The phenomenology of remembered experience: A repertoire for design. in European Conference on Cognitive Ergonomics: Simulation, Visualisation and Digital Technologies, ECCE 2016., 11, Association for Computing Machinery (ACM), New York, 34th European Conference on Cognitive Ergonomics, ECCE 2016, Nottingham, United Kingdom, 6/09/16. https://doi.org/10.1145/2970930.2970942

The phenomenology of remembered experience: A repertoire for design. / Van Gennip, Doménique; Van Den Hoven, Elise; Markopoulos, Panos.
European Conference on Cognitive Ergonomics: Simulation, Visualisation and Digital Technologies, ECCE 2016. New York: Association for Computing Machinery (ACM), 2016. 11.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - Van Den Hoven, Elise

AU - Markopoulos, Panos

N1 - This study was approved by the UTS Human Research Ethics Committee (#1234000567), and supported by STW VIDI grant number 016.128.303 of The Netherlands Organization for Scientific Research (NWO) and a UTS PhD Scholarship, both awarded to Elise van den Hoven.

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N2 - There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.

AB - There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.

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The phenomenology of remembered experience: A repertoire for design

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Keywords

ASJC Scopus subject areas

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