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The quality, safety and content of telephone and face-to-face consultations: a comparative study

  • B. McKinstry
  • , V. Hammersley
  • , C. Burton
  • , H. Pinnock
  • , R. Elton
  • , J. Dowell
  • , N. Sawdon
  • , D. Heaney
  • , G. Elwyn
  • , A. Sheikh

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